Hi guys,
What's the best way to export the raw data on v20 for all our inbound calls?
On the previous v18, I could export/download the file rather easily, but that option is no longer available here.
Is there an instruction somewhere that I should read up on?
Appreciate y'all's help.
Thanks.
Simple question -- does the reporting data account for unanswered calls include calls made out of hours? If so, is there any way to filter them like that?
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