decline

  1. Question Regarding Queue Call Decline and Timeout Tracking

    Hello, We would like to ask whether there is currently a reliable way to identify when a queue agent explicitly declines/rejects an incoming queue call. Additionally, we would also like to know whether it is possible to identify cases where an agent intentionally lets a queue call ring until...

  2. 403 Forbidden to carrier after 3CX failed attempt to forward inbound call

    Hello, I have an Inbound rule that forwards inbound calls to an external number. When the external number refuses to take the call (603 Decline received by 3CX), 3CX then sends a 403 Forbidden to the initial inbound call leg. Do you know if we can change this behaviour ? Can we send a Busy...

  3. Solved 3cx app Android not work - Decline call

    Hi. We are experiencing a problem with our 3cx structure All smartphones with android app do not work calls. We are unable to make or receive calls through the app. The extension registers in the application, but when trying to make calls, both to internal extensions and to external numbers, in...
    • edercoser
    • Thread
    • android android app decline problem
    • Replies: 7
    • Forum: Android

  4. Ring groups to act on SIP_FORKED_ID_BUSY parameter

    Currently, if an extension has multiple devices registered and is being called via a ring group, the call must be declined by every registered device to send busy here back. This behaviour should be modified by the SIP_FORKED_ID_BUSY parameter but it does not work. Currently with...
    • jonpennell
    • Thread
    • decline ring group sip_forked_id_busy
    • Replies: 1
    • Forum: Server
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