delay in audio

  1. sergen

    delay with Yealink WH62 wireless headset

    many of my customers having the same issue. PC's are I7-13xxx, 16GBRAM, 512SSD, Windows 11 Pro 23H2 3cx cloud hosted v18 update 9. Yealink WH62 firmware version: 104.435.0.10. - this is the latest firmware available on yealink public website. Whenever, they answer the phone there is 10sec...

  2. Delay And Echo In The Call

    We have successfully set up the 3cx locally with Yeaster and we have also set up the call queue which was successful in receiving the calls accordingly. However, there is a delay of about 15 seconds in connecting the call to the agent (agents do not have handsets, the calls are transferred to...

  3. Unsupported VoIP provider Call Quality

    Hello, we have struggled with poor call quality since switching to 3CX. The majority of calls sound mumbled and/or have a noticeable delay when speaking. 3CX Version, Enterprise 16.0.1078 Server OS, unknown hosted by trusted partner Is the 3CX Server Hosted and where? yes, trusted partner IP...

  4. Voice is delayed

    Hi, We implemented 3CX in our company, and short after implementation people mention that voice is slightly delayed. This is with any client they use (Softphone, Smartphone app, Desk phone). Is there something I can do to get rid of the delay?
  5. OCWI

    Delay in audio

    We often times have customers complain about delay in audio. Most of them have great internet lines, 100x10...60x5...ect. We have everyone on ubiquiti networks which work very well on most of our installs. We arent really sure what steps to take when they complain of delay in audio. Any...
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