department administrator

  1. How to set user as Manager only for one group

    Hi All, On V20 how to set a user to be able to see/download call recordings from other users without having the option to create/edit/remove existing extension. Right now I can only set a user as a Manager and they will be able to see all recordings but they will have the permission to...
    • Larry-B
    • Thread
    • departements department administrator recording recording permissions v20 departement
    • Replies: 1
    • Forum: Phone System / PBX

  2. v20 Multi Tenant - Multi Manager Management

    We are getting into the nuts and bolts and features of the new v20 w/ Multi Tenant and it's quite amazing and helpful. One issue we're noticing is that if we have a user multiple departments with a department administrator or manager role, they lose access to the administrator management. Once...
  3. Rick-Arcus-IT

    Implemented Assign SBC's to a department instead of system-wide

    It would be amazing if it's possible to change the default department an SBC is a member of. This was we can assign the SBC to a department (most of our PBX's are 1 department systems), so that the end-user with dep. admin rights can use the SBC option when provisioning a phone or DECT set...
    • Rick-Arcus-IT
    • Thread
    • department department administrator rights sbc
    • Replies: 0
    • Forum: Server
  4. Rick-Arcus-IT

    V20 Dep. Admin can't select SBC when adding phone

    Hello, We gave one of our end users some extra rights, Department Admin. This company is using an SBC. When this admin creates a new user and wants to add a phone to that user, he can't select the 'Connect via SBC/Router phone' option, only the Local LAN option. Does this have something to do...

  5. Managing Company Phone Book and IVR Messages (Holidays) in v20

    If i want to give the right to add and edit company phone book entries, i can select the Receptionist Role. If i want that user to be able to edit the IVR Messages, Holidays and Opening Hours, i can give them the Departement Administrator. Though they now also are able to mess with the...
    • SSO
    • Thread
    • company phone book department administrator receptionist v20
    • Replies: 1
    • Forum: Phone System / PBX
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom