destination callers

  1. Live Chat Destination: Department

    Hello! I am setting up a Live Chat for my WordPress Website and I would like my whole Department to be addressed when a user contacts us. So my Destination is not a single Person but the entire Department. However, when I do that my Chat Icon is disabled. Why is that? When I change the...
    • anzor
    • Thread
    • department destination callers
    • Replies: 3
    • Forum: Live Chat
  2. kinetix

    Call Queue Options for when Inbound Caller Presses Star "*"

    Right now, if I am a caller in a queue and I press "*" (Star), I bounce to the operator. We have recently had several larger clients ask if they can have options for this and to either disable the option all together, or to allow the destination if star press to be configured manually, rather...
    • kinetix
    • Thread
    • call queue call queues destination callers operator queue
    • Replies: 1
    • Forum: Server

  3. destination callers to be displayed when dialling out or in reports

    We would like to have the destination callers who are registered in the company directory to be displayed in the phone systems and reports as at the moment is is not possible to recognise a registered caller from a one off caller when making call or viewing a report
    • AMJ IT
    • Thread
    • callers display callers name display callers name display in reports destination callers destination callers display registered callers display
    • Replies: 0
    • Forum: Server
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom