We have had many clients ask over the years, and a new one again today -- can we set users Self Identification Name for them? The direct answer is yes, but it is a manual process and we can not do it any faster or more efficiently than they can. I realize the Recording of the Self...
Hi All,
I'm getting 'File not Found' when I select to go into Dial by name on my digital receptionist. We have recorded our self-identification names in our mailboxes, but it keeps saying 'File not Found'.
Any ideas?
Terri
Hello Everyone
Hope everyone is well and thank you for checking in and helping for this. i have a 3cx hosted instance and wanted to turn on DIAL BY NAME option in the IVR and i made a test call in and after pressing option 9 (which i chose for DIAL BY NAME option) the systems bounces back with...
Hello,
I setup my 3cx v15 system a while back and all has been working correctly since. I have the Digital Assistant and when the caller dials 1 this usually takes them to call by name which use to work.
My last name is "Sa" so I was looking in the forums for how to make it so that the...