- Joined
- Jan 7, 2010
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- 54
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- 33
We have had many clients ask over the years, and a new one again today -- can we set users Self Identification Name for them? The direct answer is yes, but it is a manual process and we can not do it any faster or more efficiently than they can. I realize the Recording of the Self Identification is used when there are duplicates, but is there a way to allow an entry from the MANAGEMENT CONSOLE to "flip the switch" and put the extension into the Dial By Name Directory and worry about actual recordings later or maybe not even require them somehow?
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