did inbond rules

  1. John Massari

    Update Import for Trunk DID Numbers to allow Name and Assigned to

    Update Import for Trunk DID Numbers to allow Name and Assigned to, so you do not have to assign each phone number again. You can run an Inbound Rules report and be able to import that csv file into Trunk DID Numbers and allow the Name and Assigned to be imported also. For customers that...
    • John Massari
    • Thread
    • csv did friendlyname did inbond rules import import data imports inbound inbound calls trunk trunk configuration
    • Replies: 0
    • Forum: Other
  2. zahir sirag

    3CX checking DIDs with call script or CFD custom MOH

    Hello, I need to create a script similar to https://www.3cx.com/blog/call-flow-scripts/call-routing-did The issue I’m facing is the following: when I check the number and transfer the call to the extension, no audio is played until the extension answers. Instead, I would like the file...
    • zahir sirag
    • Thread
    • call flow call script cfd did direct did inbond rules did logic inbound onhold usprog
    • Replies: 3
    • Forum: Call Flow Designer

  3. v20 - Identifying which DID a call came in on.

    We have a client who's moving from a situation where they have multiple (region-based) DIDs on their main IVR, to having a single national DID. They've asked if there's any way to identify which number people have dialed to reach them. All the DIDs are coming in on the same trunk, so I can't...

  4. Multiple DID's to different Out of Office IVR

    Hi, I'm currently in the proces of rebuilding a 3CX v18 instance in a v20 SP2 instance but i'm running into a problem. In v18 I had multiple inbound rules setup to the same Queue while in Office with the specified name so our Queue member could see which company DID the client was calling...
  5. Luis Eduardo Ballina

    Calls keep being terminated

    HI all, Have a problems with some DID, the calls keep saying "End destination cannot be reached" but the extension is on and i cant find a rule where it would be stopped. not in the call handling or the trunk it self. any ideas where else can i check? Thanks!

  6. Flowroute Call Formatting issue

    A few weeks ago, I had an issue where all of our calls are routed to the main number if the SIP trunk DIDs are in +1... format. If I re-populate as 3CX Requires, my calls no longer route to the proper DIDs. I reached out to Flowroute support and they tell me they cannot format the calls any...
    • healthy
    • Thread
    • did inbond rules sip did routing
    • Replies: 3
    • Forum: US

  7. DID's Stopped working

    It seems that sometime last week our DID's stopped routing and all calls have been going to our receptionist. We're a low volume incoming call company, so it wasn't until I was in the office today and got complaints that certain DIDs were no longer ringing the correct ring groups or users...

  8. Solved Correct DID is not being called

    Hi all, Can you please assist I've come across a bit of an issue with a new Azure built 3CX appliance. We've recently setup a project to move the on-prem 3CX to cloud and I'm doing the migration but I'm coming across a rather difficult issue. I have all the DID's setup but it doesn't matter...
    • DDSITSupport
    • Thread
    • 3cx linux did inbond rules did logic
    • Replies: 4
    • Forum: AU
  9. akjon RooSho

    Solved Voicemail email subject issue

    Hi, I've configured my extensions' voicemail to be emailed to the users email. I get strange subject as following For example 1702xxxyyyy is my DID I checked the voicemail email template which is as following I want it to be the number the call came from. Can anybody help me with this...
    • akjon RooSho
    • Thread
    • caller id; inbound caller name display did inbond rules voicemail attachment
    • Replies: 5
    • Forum: Phone System / PBX

  10. Solved 3CX Engin, DID not forwarding to correct extension.

    I have inbound and outbound calls working ok with 3CX v15.x. I have been using FreePBX in the past and use context=from-pstn-toheader to differentiate DID inbound numbers for Engin. ie 0299995400 in dial to ext 100 (primary number and username) 0299995401 in dial to ext 101 0299995402 in dial to...
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