did number

  1. SteveITS

    Set or edit DID on system extension 999

    I am not finding this while searching so thought I'd ask. We upgraded a server from v18 to v20u3. It had a DID rule sending to the system voicemail extension 999. If I start to create an IVR I can see the DID is still assigned, and in fact it works if dialed: However, for knowledge...

  2. Show DID for internal users

    Some of our end customers want to see their DID assigned to the extensions in the webapp. With this I mean the DID assigned to a extension and that other internal extension can not only see the extension ID but also the outbound DID assigned to the extension.
    • Net4IT
    • Thread
    • did number extension dialling
    • Replies: 0
    • Forum: Web Client

  3. SMS - DID to external number, creates new conversation instead of using existing conversation

    We have SMS setup on several DID numbers. Sending and receiving SMS works fine except one thing. If we are viewing the contact details (or from the recent call list), and we hit the send SMS option, this causes a new conversation to be started. When the external contact sends a reply to this...
    • PFSRick
    • Thread
    • did number sms
    • Replies: 12
    • Forum: SMS

  4. Unable to route a DID to a users extension

    I am trying to give my users a direct line number and have obtained the DIDs from my SIP trunking provider (Breeze Connect) however I can't get the direct line to route to their extension instead it will only route to my digital receptionist which I have set to my main trunk number. I have tried...
    • GameCrasher545
    • Thread
    • 3cx breeze connect did did number did routing startuppro
    • Replies: 7
    • Forum: SMB

  5. DID-number based routing in Callflow Designer

    Hello, Is it possible to configure DID based routing in callflow designer? At the moment we are using 4 different Callflow designer files and i want to put them all together. I want the CFD file to send 4 DID numbers to different routes.

  6. Solved DID calls rings main number.

    We just completed a new phone system using 3CX, we are currently having a issue for users who have a DID number, when calling their DID number, the main number listed in 3CX will always ring, I have reached out to our SIP provider and they said that the issue is caused by the phone system. I am...

  7. Question about P-Asserted-Identity and Toll Free numbers

    I have a client who has two sites but only one 3CX server. At one site they use a regular phone number but the other uses a toll free 800 number as their caller ID. Recently when calling other 800 numbers it now fails saying it is outside of the call range. The only way we found to get around it...

  8. No audio for calls from 3CX to DID external number

    Hi, We are having a problem at the moment where calls from an internal extension to the eternal number of another extension have no audio. The call rings and connects, but neither end hears anything. e.g User 1 (extension 5101, external DID 0299995101) User 2 (extension 5202, external DID...
  9. Manos Val

    How can find from which DID number I have received a call?

    I have 3CX 15.5. I have a Patton Analog FXO (4 FXO) gateway connected 3 PSTN (Analogue) lines. How can find from which DID number I have received a call? I need this information for statistic reasons.
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