directsip

  1. Direct SIP will ring and record a missed call but will not present to the extension.

    I have a need for Direct SIP but i can not get the extension to be presented with the call. i get a call log in reports as a direct SIP call internal to the extension but the extension does not get presented with the call when i hang up the extension will get the missed call notification. IP...
  2. Direct SIP Feature Not Working After Upgrade to v20

    Hi everyone, We’ve been using the Direct SIP feature under version 18, and it worked flawlessly for our needs. However, after upgrading to version 20, the feature no longer functions properly. Here’s what we’ve done so far: The Direct SIP option is enabled in v20. The SIP ID is correctly...
  3. v20: direct SIP not working anymore

    Hello Since i upgraded v18 to v20 all my direct SIP does not work anymore. i only get a dialtone but my client does not ring. After i cancel the call i get a missed call mail. calls via sip trunk are working fine here is the log of the call 08:04:16.997|7f64c67fc6c0| Info|MSEndPoint.cpp(921)...
  4. Direct SIP Caller ID log

    I am sending direct SIP calls from Twilio to 3cx. The caller ID is being sent from Twilio with the caller's ID. When the call is ringing an extension, it shows the proper caller ID of the caller. After the call the recent calls shows DirectSIP, or FirstName LastName DirectSIP The call log on...
  5. DirectSIP CID display , "info" instead of "address shown"

    On 3cx win app (at least) when DirectSip calls come the caller MSISDN gets displayed fine, but in the call log section only the generic name of the remote system is shown. Is there a way to choose which field is kept? As per the email/sip equivalency, the important thing is the actual remote...
  6. Cannot call a Call queue from its extension number

    Hello Community, I have set up a Call Queue with extension 80000. Its SIP address is supposed to be 80000@FQDN:5060 I know it can be call internally from other extensions but the need is to be able to call it from external call, not via its DID Number but via its SIP address. I'm trying to...