display name

  1. How to hide/change From:DisplayName for Inbound calls?

    We are using 3CX v20 Hosted at 3CX and want to hide caller id and displayname for inbound calls, we already managed to hide the caller id using Reformat inbound rule, but have not found a way to hide the From:DisplayName and our customer requires this for privacy compliance for incoming calls...
  2. 3CX App for Android - Not showing contacts name in mobile's phonebook on incoming/outgoing call. But IOS can show.

    Hi 3CX Support & All, Good afternoon, This is information detail about Support Problem Display contact name not show at 3CX App for Android. OS : Windows Server 2019 STD >> Server on Cloud 3CX Version : 18.0.5.418 License : Ent 32 SC Client : Smart Phone Android V.18.1.3.128 & IOS...
  3. Yealink W60B/W56H Handset Name

    Currently, everything is configured and working but the cordless handsets (W56H) are only showing the extension numbers on the display screen, not the extension name. I've updated the Handset Names in the W60B but they keep getting reset to the extensions only. Is there a way to override this...
  4. Solved Caller display name

    Hello, I need some informations about caller display name. Let's me introduce our call flow: -> External inbound calls are forwared to a ring group of 3 extensions. -> After 15 seconds, if no answer, the call is forwarded to a call queue with all extensions. My problem is that when the call...
  5. Call routing / ring back display info

    Hello. I am trying to change the displayed information when a call is routed back to the receptionist. Currently if a call comes in and the receptionist answers (Yealink T46S with extension 100) and transfers it to an extension (in this example we will use extension 123), if no one answers it...
  6. New Phone Calling out as Extension not Display Name

    We just had a new phone set-up in the office yesterday. Today I went in and changed the display name for the users' name. When I call out on the phone, it still shows up on the recipients phone as the extension number. When the phone is hung up, it shows the display name on the top bar, but when...