dnd stil ringing

  1. Do not disturb

    Hi , Before our agents/operators could set them self as "Do not disturb" so that they could log stuff and what not in case of a stressfull situation this function made them stay in the queue but not recive any calls. Now that is not working any more they are still in the queue but they...
  2. chrismeece

    T54W does not go into DND when phone button is pressed

    We have experienced this for several months. Our T54W does not go into DND when phone button is pressed. This is verified by the desktop app. The only way to truly go into DND status is to use the app. Firmware: 96.86.100.5
  3. New 15.5V - Yealink DND still rings on all phones..?

    Hi all and thanks in advance Can anyone suggest a reason why phone that are on DND still ring and can be answered? We have Multiple Yealink SIP-T22P 7.73.0.60 & Yealink SIP-T28P 2.73.0.6. All on latest firmware... Both have this strange feature. Can anyone suggested how to combat this...