downgrade license

  1. Downgrade from 256sc to 192sc

    Hello all, hope you are all having a good day, i have a Subscription that will expire on the end of the month and we need to Downgrade from 256sc to 192sc. i asked my partner and said "that the downgrade is not available. If the customer needs a different license, you will have to purchase it...
  2. KauffmanOrchards

    Pro edition, need to downgrade/change 16SC to 8SC

    I have a working Pro 8SC edition of 3CX, hosted with 3CX hosting. Got confused between "renew" and "upgrade". I went to renew the annual license and hosting (which expires July 22, 2025) and mistakenly upgraded the license from 8SC to 16SC. We don't want that, even 8SC is overkill for us. I...

  3. Upgrade to V20 / possible emergency downgrade to V18

    Hello all ! I have looked in the forum but could not find the answer. We are about migrating 3CX from V18 to V20. Due to the changes in V20 (groups, working hours etc etc) and our current setup I would like to have an "life insurance" prior doing so. So would we do the step and migrate the...

  4. Change Of Licence - PRO to SMB

    Hi everyone, How can I go about downgrading licences from the pro series to smb? I have a number of clients who are sitting on pro & don't require the level of functionality pro provides. How can I downgrade them?
    • Kaez
    • Thread
    • downgrade license
    • Replies: 5
    • Forum: SMB

  5. Solved Free 16SC standard to 8SC

    I know pricing has changed and standard licenses are no more. I currently have 2 clients that had a Free Standard 16SC. They really only need 8SC. I cannot downgrade the renewal to 8SC because it is a standard. Do I need to let it expire to the 4SC then upgrade to the 8SC pro?
  6. mgeorge46

    How to Downgrade a Lincese

    Hello Team, currently I have a setup of 3CX with 32 SIM though we have a need to downgrade the license to 16 SIM kindly advise if this is possible. More so if the above is not possible can I restores a backup of a 32 SIM in a licences of 16 SIM calls. What am trying to avoid not to loose...

  7. License downgrade (Pro-->Std and 120-->8 calls)

    One year ago we have acquired license through one of 3CX resellers, and it is definitely an "overkill": Professional Annual and 128 sim. calls. Soon our license will expire and we what we actually need is Standard 8 sim. calls. According to our reseller, there is no possibility to downgrade, we...
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