email templates

  1. JamieLewisIBT

    AI Variables into Email Templates.

    Hi, could you please add the AI variables to email templates so specific responses are captures and emailed. Email template format per agent as well would be amazing. We are trying to use this as an answer service but it doesn't always send the details I need and have to read through the...
    • JamieLewisIBT
    • Thread
    • artificial intelligence email templates variable
    • Replies: 3
    • Forum: AI
  2. pmterp

    Add %%SIPDOMAIN%% to the subject of the Trunk related email templates

    Hello, Most of the email templates relating to important system notifications include the variable %%SIPDOMAIN%% in the subject line. However, the 3 trunk related templates do not. When we receive one of the trunk related notifications from a trunk that belongs to the DEFAULT group (or other...
    • pmterp
    • Thread
    • %sipdomain email templates trunk error trunk failover trunk status
    • Replies: 0
    • Forum: Server

  3. V20 Missed Call Notification Title

    I just upgraded my system from v18 to v20 and I am running into the following issue. Currently all calls coming in from DID-"MC_Main" are routed to an IVR then to different Ring Groups. If the call is not answered by anyone in the ring group, it is routed to a dummy user for each ring group...
    • WOwen
    • Thread
    • email templates missed call notification ring group
    • Replies: 0
    • Forum: Phone System / PBX
  4. waved_alpaca

    Email Template File Location

    Hi there, I was doing some digging to see where the email template file locations were in linux. I assume they were something similar to the other template files on the system like /var/lib/3cxpbx/Instance1/Data/Http/Templates/phones/ but I was unable to locate them. I assume this means they...
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