end call

  1. Arthur.b

    Bug report - End call annoucement and Music on Hold played simultaneously

    Hello, As shown in my screenshot, when the call reaches the "no-answer" destination and is set to "End call" with an audio file: The audio file plays at the same time as the hold music. That doesn't sound great...

  2. Play promt and end call after credit is used.

    We are currently trying to set up a CallFlow that queries a user's credit balance on an incoming call with an http request and then starts a timer based on the credit balance as soon as the call has been transferred. Unfortunately, we cannot find a way in the Call Flow Designer to play a prompt...
  3. James Smit

    Solved some calls not ending when hitting end call on the softphone

    3CX V16 some agent having intermittent issues with ending calls from softphone through out the day, after hitting the end call button calls with not end and after a few seconds end or have to hit end call again before calls will end

  4. Solved No missed calls when using "End Call" option

    Hello all, if the option "End Call" is selected in the forwarding rules, then no calls or missed calls are displayed. In addition, the call list only shows that someone has called "N/A", which is also not useful. Example: I am in a meeting and therefore set the "Do not disturb" status with...

  5. Missed calls not showing up

    I've noticed today that if I configure the forwarding rules for an extension to end a call after x amount of time (instead of going to voicemail or forwarding to another extension), those calls will not show up under missed calls. I was using the web client, but they don't show up on the windows...
    • chili
    • Thread
    • end call forwarding rules missed calls
    • Replies: 1
    • Forum: Web Client

  6. Round robin with Voicemail?

    I have a client with the Pro edition. They would like to have calls distributed to certain extensions via round robin. No problem, 3CX makes that super easy with a simple call queue. My challenge is this. The client requires that if the extension does not answer the call, their extension must...
  7. Andriy

    Send Busy - no longer available?

    Hello, I am using 3cx 15 in cloud. in Extension settings > Forwarding rules I can set what happens when someone calls me, but I am already talking to someone. There is a number of options (Send to voicemail, End call etc). But there is no "Send busy" option that would just play a busy tone...
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