enterprise

  1. SaraMarlar

    Codecs / Transcoding

    Hey guys, we completed a migration for a new client yesterday and they expressed that audio quality doesn't seem to be as good as before. They're using their pre-existing Yealink T48G phones, we set them up on a new cloud hosted V20 system with an enterprise license. We use Bandwidth.com trunks...

  2. Limit number of inbound calls to an extension per day

    is there a way we can set an ext from a queue to only 12 calls a day. we want our agents to get the most out of each call so if they only receive 12 calls they will make the most of those calls and we can ajust as the agent suceeds.
  3. Heath

    V20 Upgrade with failed server

    I have the Enterprise version with a Failover Server that is part of the license. In the webinars that was offered in May there was nothing mentioned about those who have an enterprise versions and a failover server. In looking there is nothing in the FAQ or the checklists as to which one...

  4. Solved Prevent Door Bell Forward to EXT Voicemail

    I have a Grandstream 3710 at the front of each of my buildings. Currently, when you press the doorbell button, it rings two extensions simultaneously in the main office. If neither of those extensions answers, it forwards it to voicemail. I want to prevent the doorbell extension from being...
    • Comptek4
    • Thread
    • door bell enterprise grandstream on premise ring groups voicemail
    • Replies: 1
    • Forum: Other

  5. Manual failover

    Hello everybody, I am looking at configuring a 3CX failover configuration. The failover is going to be done in DNS, so no SBC. I am running an Enterprise license. I have the following questions: - I really would like to do manual failovers. This is to perform maintenance during working hours. I...

  6. Email certificate error on Passive server only

    We're in an active/passive setup and recently upgraded from 16.0.5 to 16.0.6. Emails no longer send from our passive server with the following error: I couldn't find any further information in a log file, but I may just not know where to look. Email works just fine on our Active server, so I...

  7. 3CX app GREY status but able to make calls

    We have just reinstalled our 3cx from Pro to the Enterprise license. However, after our provider confirmed that all the transfer is done yesterday. Until today our 3cx app still remains and GREY and 'ready for calls' We have confirmed the below: On the 3cx server firewall test is PASS We can...

  8. Differences between Enterprise vs Professional

    I understand there are some key differences between Ent vs Pro, but there seems to be hidden features/functionality in the Ent edition that is not listed. Some of the things i've seen is the in-depth level of customers such as logos, potentially advanced call routing features etc. Is there a...

  9. Configuration Templates for reducing extension programming

    Good Day, it would be great to have a user creation based on templates. Example: On extension - add extension you get a selection of templates with customized settings. In this templates you can define forwarding rules, exteptions and options for recording and so on. I know you can select more...

  10. Solved Failover on Enterprise

    I have been working with failover today and had a question about IP addressing. Both servers are on the cloud. I assume that the network on each server needs to be set to dynamic so the address changes in 3CX DNS. At least, this is the only way to get the address changed at failover that I have...

  11. Failover Feature Enhancement

    Can you please come out with a better way to replicate the database from the primary 3CX server to the secondary 3CX server instead of the current backup/restore method? A realtime replication approach where both 3CX servers are up and all services on both 3CX servers are up at the same time...
    • all22
    • Thread
    • enterprise failover gateways outbound rules primary realtime replication secondary sip trunks
    • Replies: 10
    • Forum: Server
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