error

  1. Error When Sending Picture Chats: Party is invalid

    Our company has experienced an issue on some android phones when trying to send pictures. You press on the paper clip, choose the photo and then get the error "Value provided for the parameter 'Party' is invalid: Cannot find Conversation for the provided Party value." See Attached image. This...
  2. SBC Errors - RTP

    Hello, I receive dozens of the following errors on multiple Windows SBCs, interfacing with cloud instances hosted on Amazon Lightsail. This following error occurs dozens of times with every call. ERR | 20190522-161854.776 | 3CXTunnel | TUNL | 3676 | Bridge.cpp:712 | Has no registered RTP...
  3. Solved v16 - Editing of Extension is not Allowed

    I'm a bit stuck on this one so figured I'd reach out to the community. Ever since an upgrade from v15.5 to v16, one of our customers has been unable to see a particular extension in the management portal. The extension still appears in the "Phones" tab, however, when double-clicking to edit the...
  4. Dashboard not showing error for failed trunks

    Today I realized, that the dashboard is not really helpful, when trying to identify real current errors. There are red exclamation marks, when using custom templates or generic sip provider, but all is working as it should. But if a trunk is FAILING, there is only a green bulb with the text 0/1...
  5. Issue with Automatic backups

    We are currently experiencing an issue with the automatic backups on one of our systems. When we run a manual one and it works fine but the automated one always fails. It gives us the message: 3CX Phone System tried to backup but failed due to the following reason(s): System.Exception: Error...