exceptions

  1. EXCEPTIONS - V20

    Good evening, I would need some clarification on how the "Exceptions" of an extension can be managed, in version 18 I used to use fake extensions that I called "dummies" which through the use of "exceptions" managed the flow of calls depending on the time therefore there were as many flows as...
  2. Solved Missing "Received during" options while setting up exception on extension

    Hello, I cannot choose the "received during" times when an exception should be triggered. Here are the screenshots: How can I have something different than "All hours"? Thanks.