Im not sure how to phrase this for a search engine, but when I add a new person to our 3cx, the extention it assigns is often one used by former employees. When it gets assigned, their chat history with any user will come up when a new chat is created, and when they are added to a chat that...
So I just started a new instance for a project Im supporting, and wow have things changed since I set up our system in 2019 and 2020. I was very surprised when I didnt get the "classic" layout I still have on the system I have for the law firm I support. I was even more surprised when they said...
It would be nice if one could set default settings that new users receive automatically. On many of the 3CX PBXs of our customers we have to set the same settings in the forwarding rules or options for all users. If there was an option in the 3CX settings where it would be possible to set the...
CX Version: 18.0 Update 1 (Build 237)
Server OS: Debian GNU/Linux 10 (buster),4.19.0-18-cloud-amd64
3cx hosted
Provisioning Method: Only using softphones
Trunk Provider: Call Centric
Has the Firewall Checker passed: YES
Are custom Phone Templates being used: NO
So this is a weird one.
The...
Before 3CX I've used freepbx with a main number and up tp 10 extensions.
e.g.
Main 49 375123456
EXT1 internal: 10 . external: 49 375123456-10
now with 3CX and wireshark I can see the same header incomming but it will not redirected to the extension, the call will still go to the main...
I currently have a problem with extension group pickup. I have taken everyone out of the default group and created 2 groups, for example. The theory being that group 1 can pick up all calls in group 1 using *20* or the pickup BLF they all have on their Yealink T41S handsets only in group 1...