extention

  1. TLCtech

    Adding a new employee brings up former employee chat/name

    Im not sure how to phrase this for a search engine, but when I add a new person to our 3cx, the extention it assigns is often one used by former employees. When it gets assigned, their chat history with any user will come up when a new chat is created, and when they are added to a chat that...
  2. TLCtech

    Extension range change

    So I just started a new instance for a project Im supporting, and wow have things changed since I set up our system in 2019 and 2020. I was very surprised when I didnt get the "classic" layout I still have on the system I have for the law firm I support. I was even more surprised when they said...
  3. Custom default settings for new users

    It would be nice if one could set default settings that new users receive automatically. On many of the 3CX PBXs of our customers we have to set the same settings in the forwarding rules or options for all users. If there was an option in the 3CX settings where it would be possible to set the...
  4. TLCtech

    Phantom Internal Calls

    CX Version: 18.0 Update 1 (Build 237) Server OS: Debian GNU/Linux 10 (buster),4.19.0-18-cloud-amd64 3cx hosted Provisioning Method: Only using softphones Trunk Provider: Call Centric Has the Firewall Checker passed: YES Are custom Phone Templates being used: NO So this is a weird one. The...
  5. DID not working with Sipgate

    Before 3CX I've used freepbx with a main number and up tp 10 extensions. e.g. Main 49 375123456 EXT1 internal: 10 . external: 49 375123456-10 now with 3CX and wireshark I can see the same header incomming but it will not redirected to the extension, the call will still go to the main...
  6. Group Pickup not working?

    I currently have a problem with extension group pickup. I have taken everyone out of the default group and created 2 groups, for example. The theory being that group 1 can pick up all calls in group 1 using *20* or the pickup BLF they all have on their Yealink T41S handsets only in group 1...