external call

  1. zahir sirag

    Call processing script

    Hi, I need to know how I can forward or divert a call to an external number through a call processing script. destination = "Extension."+"605"+"."; // it's work normally as it should i need same function for external calls var has_valid_destination = DestinationStruct.TryParse(...

  2. External forward - Temporarily Unavailable (480)

    Hi All, I have one instance with one SIP Trunk added and configured to forward calls to a call queue, I have configured office hours and the behaviour so that if the office is closed all calls are to be forwarded over to an external number, however no matter which number I try I receive the...
    • PENGUIN
    • Thread
    • call forwarding external call external calls fail
    • Replies: 2
    • Forum: UK

  3. Set the song as standby music for the local number when receiving calls from external guests

    hello I have 1 problem that needs everyone's advice and support I am setting up waiting music for internal numbers, when from external customers to call the hotline number (for example 1900xxx), it will redirect to the internal number (not via Digital Receptionlist), but currently when calling...

  4. Transfer call in Digital Receptionist to external number.

    Is there a way to transfer an active call in a Digital Receptionist without using a Call Flow App?

  5. Solved How to receive only external calls?

    Hi, Is it possible, using a user-modifiable status, to receive only external calls? Internal calls would be diverted (or just ended) , and external calls would ring on the extension. Thank's for your help !

  6. External Calls Not Connecting to PBX Every time

    Hi, I have 3CX up and running on the latest version (16.0.5.622) and since the system updated automatically to this version I am now experiencing issues with external calls. If someone tries to call any of the 3 numbers attached to the PBX 9/10 times the caller hears nothing, complete silence...
    • James Price
    • Thread
    • call fail external call inbound call sonicwall update windows windows server windows server 2016
    • Replies: 9
    • Forum: Phone System / PBX

  7. IVR connecting to extension with redirect to mobile activated calls failure

    Hello, I need to set up an IVR that outside of office hours people will be able to press "5" to be redirected to the picket service. The picket service is a "dummy" extension with redirect to mobile option activated. When I test it, the call is corretly forwarded to the mobile but when I answer...
  8. Giotta

    Solved External Call in audio conference

    Recently discovered a bug in the system. When I make a conference call, starting with an external number and adding an internal extension it works correctly, but if I start with an internal extension and try to add an external extension I get an error. This case only occurs when I use the...
    • Giotta
    • Thread
    • audio conference external call
    • Replies: 3
    • Forum: Web Client

  9. How to transfer a call to External Number

    I'm in CFD in the middle of a flow. I'm getting a string with the number of my agent to call but the 3cx is terminating the call when arriving to the "make call" step. In the response content i have the number to call as a string... like "3333090123". Thanks in advance :) hugs from italy

  10. Conference join using external number

    Hi, I have a problem joining conferences using the external number. When I create a conference I receive an email, as always, with the invite and the conference ID. Now the problem is that when I call the external number on the email the phone rings instead of answering the "conference robot"...
  11. WindowedOffice

    No Sound on External Calls

    Hello everyone, We've been trying to resolve an issue with calling out externally. When a user answers a call made from our network there isn't any sound from the callers phone or the callees phone. The calls get connected but no audio can be heard either end. This appears to only happen after...

  12. Solved Caller display name

    Hello, I need some informations about caller display name. Let's me introduce our call flow: -> External inbound calls are forwared to a ring group of 3 extensions. -> After 15 seconds, if no answer, the call is forwarded to a call queue with all extensions. My problem is that when the call...

  13. Snom ringtone for external calls

    Hi, it would be great to implement the ringtone for external call in the provisioning tabel for snom phones also. Since 15.5 there is only the default ring tone wich is only for internal call's.
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