I set up a call queue of 10 agents with a round-robin. I am using Yeaster 200(VOIP).
We are experiencing a 10-12 seconds audio delay before connecting the agents to an external number. Yeaster and PBX are setups locally.
Any setting I am missing?
Hi all and thanks in advance
Can anyone suggest a reason why phone that are on DND still ring and can be answered?
We have Multiple Yealink SIP-T22P 7.73.0.60 & Yealink SIP-T28P 2.73.0.6. All on latest firmware...
Both have this strange feature.
Can anyone suggested how to combat this...