external calls

  1. Solved Setup Single Ring and Double Ring

    Hello Everyone, I know this is a very simple question, in 3CX V18. how to setup, Single ring for incoming(External) calls and the Double ring for internal calls? Regards,

  2. Block calls coming from outside the organization

    We have a group of extensions we want to isolate from the external world - no outgoing nor incoming external calls. When configuring a user, the second parameter under Options seemed to be what we're looking for: in French it reads "Désactiver les appels externes", which translates to "Disable...

  3. Block external calls to specific extensions

    Is it possible to prevent external callers from dialing by extension to certain extensions?

  4. Adding a dialing Pause

    Hello! My 3CX is hosted, Version 18.0 Update 4. I have researched and read a lot of forums and threads were it clearly states that 3CX does not support a Pause when dialing and external number with and Auto Attendant and you would like to have the phone system to automatically enter the...

  5. "Switch" external calls

    How can I make it possible for an operator to temporarily block the reception of external calls but not internal ones? (for example: the operator types the code * 123 # and it is "not available" for those calling from outside, while for internal calls it will always be available) (for example 2...

  6. Solved ISP Changed now 3CX Mobile App wont Connect

    This morning we experienced an Outage with our ISP. We switched over 3CX to our backup ISP provider and contacted our SIP provider and updated our new IP. The dashboard information is showing the new IP in green and set to Static in the management console. The issue we are currently having is...

  7. Bad lines at times - lost packets- Audio is fine until it reaches 3cx server?

    Hi, We have had 3CX installed for over 6 months now and all has been fine up to a point. We are getting a bad line/connection on some calls (crackly line, bitty conversation etc). Running Wireshark shows a packet loss on those calls but I cant work out the reason why? Our SIP provider has...

  8. Extensions keep 'Disabling External Calls'

    Hey Guys, So basically we have a set of extensions that we would ideally want to allow external calling from. However currently whenever we turn off: Options > Restrictions > Disable External Calls. It turns back on at random on some extensions. Was wondering if anyone has seen this sort of...
    • NoahD
    • Thread
    • enable external calls extension restrictions external calls
    • Replies: 7
    • Forum: Phone System / PBX

  9. Paging – Snom PA1 – Lockdown Internal and External Calls – v15

    Across installations we have had an issue with Incoming Calls to the Paging Systems both Internally and Externally. Our goal was to limit what Extensions internally can call the Paging Extension and to lockdown external calls to that extension from the Automated Attendant (IVR). We have found...
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