external forward

  1. rjamesm2884

    Forward to Mobile number with announced caller not working

    I'm having trouble with the system forwarding calls to external numbers such as a cellphone. I have included announce called (rebound) it get's the name of the person but then it sends it the extension voice mail. I can see the logs and the outbound call is made, then sends it to the voice...
  2. Forwarded Call History?

    Setting up my county phone system, realizing that when a person steps away from their desk and sets calls up to be forwarded to their cell phone, there ends up being no record of the call within 3CX records. This creates potential billing issues, depending on tracking incoming calls by...