failed

  1. Invalid Reply

    Trying to import a backup to a new v20 instance. Is 3CX not working for some people right now? Is the service that orchestrates LetsEncrypt and DNS down right now? Why is this happening? I tried this a few times spaced out during the past hour. No change. I tried a new backup, (confirmed it was...

  2. HELP! License Key Is Incorrect

    Hello All, my license key on my on prem Build 18.0.9.31 stopped being able to reach the activation servers and it expired. This opened a huge can of worms and my system is dead in the water. In hopes to upgrade to the latest version 18 and fix the activation servers, I ran a backup, uninstalled...

  3. v20 Hosted - Unable to park calls

    After the v20 upgrade, call parking is completely broken, both with our Fanvil X6U phones, or our Yealink T5x phones. By pressing the programmed keys for SP1/SP2, will fail. Using the BLF key just results in an error message (using the Fanvil phones as the example) on the phone saying "Park...

  4. v18.0.3.450 to 18.0.3.461 fails

    Hello all, We are running a Debian9 VM hosted on AWS servers. While attempting to update v18.0.3.450 to v18.0.3.461 (Hotfix 1 (Security and Memory Issue)) it fails each time. I have attempted to reboot/restart and run the update again but will continue to fail. I have listed/attached the error...
    • Mando
    • Thread
    • 3cx-aws aws debian 9 failed self hosted v18 v18 install fails v18 update
    • Replies: 2
    • Forum: Phone System / PBX

  5. spaces in mobile number > forwarding failed

    The problem in our environment was discussed in another post this year, but that post is closed (https://www.3cx.com/community/threads/remove-spaces-in-outbound-trunk-rules.64418/) Is there any new idea to this issue: if a user selects 'forward calls to my mobile' and the number has spaces...

  6. Error with 3CX webclient

    Hi, when I pick up a call it occasionally gives the error "Failed to execute 'addTrack' on 'RTCPeerConnection': The RTCPeerConnection's signallingState is 'closed'. Does anyone know of a solution to this or know what's causing it? Any help would be greatly appreciated! -Max
    • MaxJDS
    • Thread
    • addtrack closed error execute failed rtcpeerconnection signalingstate webclient
    • Replies: 1
    • Forum: Web Client

  7. 3CX Notification: Update Failed

    This is a Windows 10 Pro VM installation on a virtual machine host. 3CX version 16.0.7.1078 attempting to update to 16.0.8.9. I have attempted to manually update this after a system reboot and also tried letting another automatic update have a go, but the update continues to fail. I don't see...
    • BEAR.TECH
    • Thread
    • 16.0.7.1078 failed update virtual machine windows 10 windows install
    • Replies: 9
    • Forum: Phone System / PBX
  8. stewardson

    Issues Setting Up SMB Backups

    I'm having an issue setting up an SMB backup to a network share on a different server. The PBX is not in our backup software because it's the only server on site and the rest are in a datacentre. I'm trying to use SMB to connect to the network share and it just keeps giving me an error message...

  9. Sometimes one way audio problem

    Hi, I've been looking through the forum to find a possible solution for this problem but so far nothing was able to help me solve the problem. Occasionally there is a problem that a call is only one way audio. (Usually the first call that is made by the device) It usually happens when an...

  10. Solved Soft Phone won't make outgoing calls

    I am on the latest version 15.5 new Linux install. PBX on 172.16.0.0/24 subnet, soft-phone using 172.16.15.0/24 subnet. Networks can communicate freely without restriction. Windows app registers fine (I can receive incoming calls).Incoming and outgoing calls from the Android app and physical...
    • spartansvcs
    • Thread
    • failed new install outgoing soft phone windows
    • Replies: 6
    • Forum: Web Client

  11. CISCO SPA502G Provisioning Error

    Ok, different phone, different problem. I am now trying to provision a CISCO 502G via the web interface. Following these instructions: https://www.3cx.com/Sip-Phones/Cisco-SPA/ https://www.3cx.com/sip-phones/cisco-spa501g/ I have incrementally upgraded the phones firmware from 7.4 to 7.6.1...

  12. 404 Call failed not found Error

    Hello, Today we are unable to make any outbound calls and are receiving the error Call failed not Found on the client. Below is a section of the event log for an attempt. SIP Server/Call Manager ID: 122xx Call or Registration to 098415xxxx@(Ln.10001@2APlus Company) has failed. 49.231.66.xxx...
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