fowarding

  1. U-A

    Solved Call Forwarding not working

    One of my clients is a small office that during weekends isn't available to answer calls, so they are forwarded to an answering service. We had this working for months but stopped working a few days ago..inbound/outbound all fine except for call forwarding(tried other DIDs as well to no avail)...
  2. Away status - internal calls still possible

    Hi, Is there a possibility to receive internal calls from specific extensions (Reception, Attendant) when the status Away is selected ? Otherwise, it could be in the fowarding rules exceptions, the possibility ''call the extension anyway''. Exemple : Calls From Caller ID : ''Internal...
  3. Forwarded Calls and Picked Up Calls

    Hi, First post! Not too sure how I would search for this one so I'll try and explain my two points as clearly as possible. We used to have an Avaya IP Office 500 system, and there are two features that myself and other users have noticed 3CX doesn't appear to do or I can't find the option to...