grandstream

  1. Phone Compatibility, Pricing On-Prem, etc.

    Hi! I'm based in the UAE and have a few questions about 3CX. Q1. I really want to use physical IP Phones and was wondering if the Grandstream BT101 Budget Tone is Supported. And if it is, how to set it up? Q2. If I host my phone system on-prem am I still only going to be able to use 3CX for...
    • imzayed
    • Thread
    • budget tone free grandstream grandstream bt101 isp number on-prem sip uae
    • Replies: 4
    • Forum: Phone System / PBX

  2. HT802 Grandstream only receives calls

    3CX Versão 18.0 Servidor OS Linux O 3CX Server está hospedado e onde? AWS LightSail Marca / modelo / firmware do telefone IP GrandStream HT802 - fw 1.0.27.2 Método de provisionamento: SBC Provedor de tronco ou marca / modelo de largura de banda do gateway O Firewall Checker foi aprovado : SIM...
    • Aiotec
    • Thread
    • grandstream ht802
    • Replies: 3
    • Forum: Other

  3. Grandstream HT802 in 3cx

    Good morning, I would like to know if it is possible to configure an analog line on the Grandstream HT802 and connect it to 3cx to use it as a trunk. For example: Vodafone analog line, connect it to Grandstream HT802 and Grandstream to my hosted 3cx.

  4. Grandstream phones - download 3cx Personal contacts to local phonebook on phone

    Hello community, I've managed to a client Outlook contacts .csv exported up to his personal contacts on his extension. That works fine when receiving calls 3CX is showing the caller's name on the Grandstream phone (GRP2612W). The challenge though is getting those contacts into the local...
    • rmalchi
    • Thread
    • contacts grandstream phonebook
    • Replies: 3
    • Forum: Other
  5. Eloy

    GrandStream GRP-2613 automatic firmware update

    Hi, We have 13 GrandStream GRP-2613 phones correctly provisioned with 3CX extensions but so far we are experiencing some small delays, cuts and other problems. The first thing I noticed was that in the "Phones" menu they all appear in red an error message that says "Firmware not supported...
    • Eloy
    • Thread
    • desk phone firmware update grandstream
    • Replies: 3
    • Forum: Other

  6. WP810

    I have around 11 Grandstream WP810s and I cannot get them to work on the SBC - I enter in the IP address of the SBC in the Outbound Proxy such as 192.168.1.40:5090 or 192.168.1.40 and it does not work. The moment I remove the Outbound Proxy it works..... However, I do not feel confident...

  7. Solved Single SIP Trunk to multiple destination

    Hi Team, Good day greetings! I am a beginner in 3cx and forum. So please excuse me if there any mistake in the wordings. I configured a SIP trunk in 3cx (On-prem) with grand stream PBX. 2 trunk lines terminated in the grand stream and provide 2 IVR which is configured in 3cx. Unfortunately...
    • lintoam
    • Thread
    • generic sip trunk grandstream
    • Replies: 3
    • Forum: Other

  8. Solved Modify Grandstream HT802 provisioning template

    Is there a way to modify the Grandstream HT802 provisioning template?

  9. Provisioning of Grandstream GXP2130 works, GXP2135 fails

    Hi there, I have a bit of curious problem, running two instances of 3CX (standard at home and professional at work) with grandstream phones. I have the GXP2130 at home and the GXP2135 at work. I can provision the GXP 2130 at both instances, whereas provisioning of the GXP 2135 fails in both...
  10. bcarrico

    Grandstream GRP Park Issue

    Since applying the GRP Phone Model update yesterday (06/09/2020), none of the GRP Phones can put a call on a park orbit. When we hit the button, the screen displays "no dial plan rules matched" on the phone. Right now the impact is minimal as only a few phones have rebooted and grabbed the new...
  11. bentech

    Grandstream Phones Disconnecting

    Hi All, Trying to see if anyone else has had this problem. Running the most current 3CX install on AWS and Grandstream GXP2140s with most up to date firmware with default template. Phone will randomly disconnect. They will sometimes go an entire week fine and then one of the ten phones will...
  12. Michael Menor

    Solved Provisioning Grandstream GRP26XX Phones (GRP2613)

    We have two brand new Grandstream GRP2613 phones and I ran into a roadblock as it appears as though I can't provision it with either v15.5 SP6 or v16 (latest release). I've checked 3CX and they even have a "guide" on how to provision GRP61XX phones, but it looks like that phone template isn't...

  13. Configuring Grandstrean GXP-2000 with 3CX

    Hi, I am having trouble configuring My Grandstream GXp-2000 to 3CX, i have tried following the phone set up guide on the 3CX website but i can't get it to work, my 3CX system is being run in the cloud by 3CX, and so i am lost in how to set this up successfully, i am completely new to the system...
  14. Michael Menor

    Direct SIP (STUN) phone randomly loses registration

    We have one extension with the "Direct SIP (STUN - remote)" provisioning method. The phone is a Grandstream GXP-2140. From time to time the phone will go "unregistered" and the only resolution is to perform the following: In 3CX Mgmt Console, edit the Phone Provisioning settings Change the...
    • Michael Menor
    • Thread
    • direct sip grandstream grandstream 2130 rps request error stun stun remote v16 v16 sp3
    • Replies: 11
    • Forum: Phone System / PBX
  15. SMF Media

    GXW4104 Grandstream FXO Gateway Provisioning

    V16.0.2.910 Enterprise License Debian Linux Grandstream GXW4104 with the latest Firmware (1.4.1.5) I follow the directions here: https://www.3cx.com/voip-gateways/grandstream-fxo/ It will not provision. (Just spend an hour rebooting, Hard power down and power back up, looking at logs....) If...
  16. Brad Allison

    Implemented Need new PRI Gateways supported

    The 3CX supported PRI gateways from Patton (SN 4940, 4950, 4960, 4970, 4980, 4990) are deprecated and the new PRI gateways (SN 4170, 4970A) run the Trinity OS. The 3CX website states the Trinity OS is NOT supported. Please make the Trinity OS supported and/or; preferably and; add the...
    • Brad Allison
    • Thread
    • grandstream patton pri trinity
    • Replies: 6
    • Forum: Server
  17. Evolute IT

    GXV3370 Template

    Hi everyone, I was wondering if someone had made a template for the Grandstream GXV3370 phone? I am switching to 3CX but I don't want me and my employees to change phones. So did someone already made one?
  18. Alexandre Peloquin

    The Grandstream gxw4104 gateway stops responding

    The gateway unregisters from my 3CX server after a few hours and it no longer responds. We have to manually restart it for it to work again. I tried to configure the server syslog for information, but that does not seem to work. I would like some help configuring my server syslog or using...

  19. Grandstream 1610 auto-provisioned - Do not call any extension or external number (dial plan ?)

    Hello, I´ve installed a Grandstream GXP-1610 in 3CX. Updated the firmware to the recommended version (1.0.4.125) and the ip phone is provisioned via the 3cx provisioning link (SIP Direct/STUN) (https) and the extension is workin - provisionned and receiving calls. Otherwise, the extension is...

  20. Grandstream GXP1760 Firmware 1.0.0.23 update

    Hi, I just bought a bunch of gxp1760 phones. Most were fine but 2 so far came with firmware version 1.0.0.23. This version doesn't have the manual firmware update options that are typically in the web interface. I've tried everything I can think of to update them, grandstream firmware http...
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