grandstream

  1. SaraMarlar

    Fax ATA

    Not sure what I'm doing wrong. Two separate clients we've tried to setup a fax ATA, and it's failing. 1st scenario: V20 PBX Grandstream HT812 ATA provisioned with a T46U as it's SBC Fax extension registered successfully Xerox printer Outbound faxes fail every time. Calling out on that...
  2. SaraMarlar

    Fax using ATA

    Im having trouble setting up a fax ATA I have a Grandstream HT812 V18 PBX This is a cloud hosted system, and there is a Router phone used as an SBC on site. I have created a Fax Extension 8800, added the HT812 to the FXS/DECT section, then assigned the fax extension to it I've updated the...

  3. Need help Grandstream HT841

    Hi, for the remplacement of grandstream 4104 I buy one Grandstream HT841. My gateway is provisionned and can receive call but im not able to made outbound call. If i edit my outbound rules it works. When trying to call i have the message : Call forbidden by administrator Any idea ? Thanks !
    • MaximeDufour
    • Thread
    • gateway grandstream ht841
    • Replies: 18
    • Forum: US

  4. Help with Twilio SIP - Fanvill phone - Grandstream HT-812 device for ax

    I am trying to setup a Grandstream HT-812 for use on a Twilio Trunk that i'm running on Fanvill phones. I'm on version 20 and I can't find out how to make the Direct Dial Fax line get to the HT-812 via the fax setup. Has anyone done this successfully or know any links that could help? Thanks
    • USCBigRed
    • Thread
    • fax 3cx fax extensions grandstream
    • Replies: 1
    • Forum: US

  5. Grandstream HT812 Not Provisioning

    We are having an issue trying to program HT812 with the 3CX. Below is the HT812 info. Hardware Version: V4.0A Part Number -- 9610005040A Software Version: Boot 1.0.53.1 Core 1.0.53.2 Base 1.0.53.2 Prog 1.0.53.2 CPE 1.0.4.79 It has used the updated...
    • cpe90
    • Thread
    • fxs grandstream ht812
    • Replies: 4
    • Forum: Other

  6. Grandstream 2130 new firmware 1.0.11.74, provisioning resetted phone does not work

    Hi Are there more than me who have problem with the Grandtream 2130 after the last upgrade of v18.0 (Build 23)? I use Grandstream 2130 and have tried with FW v1.0.9.135 and the latest v1.0.11.74. and both fails initial provisioning after phone reset. It was working fine in previous v18...
    • per.eriksson_1
    • Thread
    • 2130 grandstream provisioning sbc v18
    • Replies: 0
    • Forum: Other

  7. Configuring Grandstream HT Series FXS VoIP Gateways on SMB

    is there a way to configuring Grandstream HT-801 on 3CX SMB.
    • WimNet
    • Thread
    • fxs gateways grandstream
    • Replies: 2
    • Forum: SMB

  8. GDS3705 Grandstream firmware 3cx v20 unsupported

    Hello, I have GDS3705 Grandstream with the latest firmware 1.0.3.11 but i have a message it says 1.0.3.11 (1.0.1.6 is available) the doorphones seems not to working well with the shipped firmware 1.0.3.11 (stuck many times per day, buttons not fuctioning, delay to answer a call and to open...
    • PetrosGR
    • Thread
    • 3705 grandstream
    • Replies: 4
    • Forum: Other

  9. Solved Prevent Door Bell Forward to EXT Voicemail

    I have a Grandstream 3710 at the front of each of my buildings. Currently, when you press the doorbell button, it rings two extensions simultaneously in the main office. If neither of those extensions answers, it forwards it to voicemail. I want to prevent the doorbell extension from being...
    • Comptek4
    • Thread
    • door bell enterprise grandstream on premise ring groups voicemail
    • Replies: 1
    • Forum: Other

  10. Grandstream GRP26xx and incorrect BLF configuration

    We have some GRP2602G phones, and I have found that the template in 3cx does not set the first two line keys. You can set them via the phone admin UI (until a refresh of the 3cx settings occurs), but what is shows as Key1 and 2 on the 3cx phone configuration>BLF page actually starts as number 3...
    • slightlyevolved
    • Thread
    • blf grandstream grp26xx template programming
    • Replies: 3
    • Forum: Other

  11. 3cx not answering calls from grandstream 4108 gateway

    Good Day ... outbound calling working fine but struggling with inbound calling. Below is capture. Thanks in advance for any assistance provided. 04/02/2023 12:10:01 PM - Leg L:269.2[Ivr:806] is terminated: Cause: BYE from local 04/02/2023 12:10:01 PM - L:269.2[Ivr:806] got Terminated Send Req...
  12. ronenba

    Phone Provisioning - Access Denied

    After establishing to do Phone Provisioning to grandstream 2602, trying to access the phone from a browser got "invalid username or password" on the phone "VPK not configured correctly" and cannot dial out How do i access the phone using web browser and find out why i am not able to dial out...

  13. Grandstream 1782 with 3CX On-prem PBX - Call Park - Delay in Two-way Audio on Pickup/Unpark - Can See in Call Log

    We have a On-prem 3CX PBX that has been running several of our Grandstream GXP-1782 phone sets. I have a couple items, hopefully someone knowledgable with 3CX and Grandstream phone sets can give some direction or help get the two companies to resolve both items. I noticed a while back that...
    • ad1
    • Thread
    • 3cx grandstream
    • Replies: 5
    • Forum: Other

  14. Solved Grandstream GXP-2160 firmware issue

    I am having issues with a Grandstream GXP-2160 IP phone, I can register the phone with config details and the phone receives voice calls without issue, however, I cannot make any calls from it to any extensions. I suspect this may be a firmware issue as I can see: "Not Supported 1.0.11.64" in...
    • Cel Push
    • Thread
    • firmware grandstream
    • Replies: 6
    • Forum: Other
  15. kinetix

    GrandStream GXW4501

    I am not sure this is the right forum for this - I will start here! Traditionally, we have always used Patton for PRI Gateways - with Patton Inventory the way it is, we are now testing with the GrandStream GXW4501 - obviously this is not supported, and there are no 3CX Templates. Has anyone...
    • kinetix
    • Thread
    • gateway grandstream grandstream gxw 4501 gxw4501 pri
    • Replies: 2
    • Forum: Other

  16. Solved GRP2601P Phone shows up but cannot assign to extension

    I tried to assign the IP GRP2601P to my PBX but it just wont work. If I plug in the phone it will show up in the phones section but I cannot assign it to a free extension. I can only reject the phone which I dont want to do. I looks like this in the phones section: But if I select the phone it...
    • thelearningowl
    • Thread
    • 2601p grandstream ip phone not assigned
    • Replies: 3
    • Forum: Other

  17. Solved Request Help Setting Up Grandstream HT801

    Hoping the community can help me troubleshoot set-up of the Grandstream HT801 for use with an analog phone (set of Panasonic cordless phones). I've followed https://www.3cx.com/voip-gateways/grandstream-ht-fxs/#h.5g2pjfl5mwcl five times to no avail. I'm using the 3CX cloud set-up with a local...
    • jesvoip
    • Thread
    • grandstream ht801
    • Replies: 2
    • Forum: Other

  18. Inbound call rings but no ringtone volume

    Hi all, We've had this issue for 2 clients now using Grandstream GRP2615 but also have a few others that don't have the issue at all.. Calls would come in and hit the correct phones but occasionally they just randomly stop having the ringing audio. The ring volume is up and everything is...
  19. chance-wmt

    Grandstream HTXXX Device Admin Password Special Char Requirement

    The Grandstream HTXXX FXS requires a special character in their passwords now (Update 1.0.31.1), however 3CX wont let you set it. Therefor, when uploading the configuration to the FXS the default password "admin" remains. Please allow special characters for Grandstream HTXXX FXS devices.

  20. Unsupported Temporary FXO for PSTN

    Hi All, I'm new to 3CX and looking for some advice, have recently set up 3CX v18 on a Raspberry Pi, working well with 2 IP handsets. Have worked through the training academy videos for the basic certification (haven't bother with actual certification... well as yet) so covered perhaps the...
    • nbl1268
    • Thread
    • ata fxo grandstream ht813 linksys pstn spa3012
    • Replies: 27
    • Forum: Other
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