group calls

  1. JulienM

    Transfer a call to a group from the CFD

    Hello, When activating the "Allow group to be called and routed" option on a group, it seems that it is only possible to assign an DID to this group. Since this group doesn't really have an internal number, how do I transfer to it from the Call Flow Designer? I thought of using a virtual account...

  2. Forwarding to multiple groups

    Trying to create a demo environment for a customer, I have some difficulties in creating a simple Call overflow. I would like to create a Call overflow for a group, where the call is forwarded to multiple groups. For example. I have a sales department Group (Group1). When a call to this group...

  3. Hide fine call detail for user?

    Hello, Is there a way to hide call information to a user of a group in 3CX? I have had to enable ‘Can see group calls’ for the users to be able to pick up in their group. But now they can see all call detail if they are using the soft client and look at the manager's switchboard… Now, this...
    • Woodster
    • Thread
    • call call detail detail group calls groups right click user rights
    • Replies: 2
    • Forum: Phone System / PBX
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