group pick up

  1. Group Pickup not working?

    I currently have a problem with extension group pickup. I have taken everyone out of the default group and created 2 groups, for example. The theory being that group 1 can pick up all calls in group 1 using *20* or the pickup BLF they all have on their Yealink T41S handsets only in group 1...
  2. Pick up any ringing call

    Apologies if this is simple but it's got me stumped. I have 35 users on 3CX ver15. Users are using Yealink T46g handsets. I need to program one of the DSS keys to pick up any ringing call. I have found the page on the phone to assign functions to the DSS keys. There is even a Direct pick up and...