hangup

  1. nicolasGa

    Action after hang up

    Hi, Is there a way of automatically do an action after an active call terminated (hang up from internal or external user). In example, I would like to make the internal user call an internal extension after each terminated calls. Thx,
  2. clarkjesse

    If the Caller presses * while waiting in Queue the call is ended

    3CX Version, Enterprise Annual 18.0 Update 3 (build 461) Server OS, e.g. Debian (AWS Marketplace version) Is the 3CX Server Hosted and where? Hosted on AWS I have a queue with call-back enabled. If I call in and accidentally press * instead of 2 to request a callback, I get hung up on. Can I...
  3. call queue problem when hangup

    Bonjour, J’ai un téléphone de référence GXP 2160 qui a deux compte de configuré issue du même serveur de téléphonie. Chacun de ces compte est agent dans des files d’appels. Lorsque que l’agent est en conversation avec un compte, si un client appel le second numéro, il tombe dans la file...
  4. Solved Queue: Calls not forwarded if all agents are DND

    We might have found a bug that occurs on queue calls in 3CX if all agents are set DND. Our expectation was that the calls would be redirected to the "Destination if no answer" selection, but apparently this is not the case. The calls directly hang up. Is this a known issue and are there any...
  5. Tone for when Caller hangs up

    I believe if there was a noise made when the caller hangs up, to alert the 3cx user that the call is no longer active. So many times have I had a customer drop a call and I continued talking for a while before noticing they were gone.
  6. Solved Cannot transfer calls to ring group from CFD app

    I have a ring group with two extensions. I can call the ring group internally and it works as expected. I have a menu tree I created using the CFD that should transfer a caller to the ring group extension when they select it from the menu. If someone selects that option, the call immediately...
  7. system disconnects caller

    any help would be appreciated. when i transfer to an extension there is silence and it hangs up the call cox sip trunk is 192.1681.4 3cx is 192.168.1.8 ip phones are 192.168.1.2xx 3cx has direct access to 1.4 for the sip trunk no firewall on internal lan from 3cx to sip trunk...