hotline

  1. Unable to attach operator greeting to Hotline number 1900xxx

    Hi everybody, Currently my system has problems: _ When I call the Hotline number (1900xxx..), I don't hear a greeting from the Digital receptionlist. However, when I call directly to the landline number (the phone number attached to the hotline number 1900), I hear a greeting. _ How can I set...

  2. Install 2 hotlines into 1 Deskphone

    Hello everyone, currently I want to set up 2 hotlines on 1 deskphone, is it possible? And if so, can you share the instruction file with me? And, besides the .WAV format, can the voicemail file be saved as a Text, Doc,... file? Thanks

  3. CFD SQL communication

    Hello, I'm in troubles because I will make a call flow but the communication to SQL server will not work, I think. For information: I will make a call flow for our hotline, so at office hours the call will forwared to our main number. At Out-Of-Office-Hours the customer should type his...

  4. Hotline does not work on slave server

    Hello, Our set up: We have 2 3cx servers (master and a slave) these are both in the google cloud platform and are virtual Linux machines. The configuration for the slave is taken directly from that of the master. (restored from a backup) When do a failover procedure, internal calls and...
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