ideas

  1. Feature request: SIP Trunks sorting alphabetical / show under Phones if a PC is plugged in

    Het, I have some suggestions to put out here: 1. Is it possible for the SIP Trunk page (incl. DECT/Fax) to be sorted alphabetical? That would be very helpful; Can be quite messy in a MultiTenant setup 2. For sites where there might be a computer connected to the PC port of an IPphone, can...

  2. When no Available Agents in Queues - Option for MOH to Continue

    Hi, There are times all agents logged out during working hours, as a result we suggest to add an option inside the queues configuration to enable and disable the behavior the 3CX tell the customers there are no available agents and drop the calls immediately. We believe this flexibility allows...

  3. Reminder Feature

    First time posting so please correct me if this is in the wrong forum Suggesting a feature where you can right click and set a reminder within the call history to call someone back at a set day & time

  4. Queue or GroupName on Whatsapp Chat heading

    A customer ask me about if it's possible to have the information of Queue or GroupName on heading of WhatsApp Chat as well as in the right pane. My customer is a multibrand call center and this feature would be very useful to him to identify the brand

  5. Change Status Automatically Based on Location

    I know the 3CX app on the iPhone doesn't allow change of status based on location directly, but I have been mucking around with the built-in ios shortcut app on iPhone. The shortcut app can interact with the 3CX app, but only by dialling a phone number. This seems to work if you set it to call...
    • idflooringaus
    • Thread
    • auto-status change status ideas ios app iphone
    • Replies: 1
    • Forum: iOS
  6. Total Tech Relief

    Solved New Feature Request

    We would like to have an option on the 3cx Desktop app to "always stay on top". This means you can click anywhere on the screen and the softphone app will not minimize. Here is an example of the stay on the top option of another softphone:

  7. Solved unable to comment or create new post under ideas

    fairly new user. I can create and comment on posts here but not under the IDEAS section. It says YOU HAVE INSUFFICIENT PRIVILEGES TO REPLY HERE I didn't see a way to contact a moderator here otherwise I would have done that first.

  8. Fax server improvement (new feature)

    I would like to see "email to fax" be implemented into the fax server of 3CX. I don't know why this isn't an option yet because it's a useful feature. FusionPBX and FreePBX already have this option available. Where you can send a PDF attachment to [email protected] OR...

  9. Extension Report showing DND times activated/de-activated

    A report to enable monitoring of extensions setting the status to 'Do Not Disturb' retrospectively. Report to include details on who went on DnD, for how long and when
    • keithw
    • Thread
    • dnd ideas report
    • Replies: 1
    • Forum: Server

  10. YOU HAVE INSUFFICIENT PRIVILEGES TO POST THREADS HERE?

    How does one get access to post to the ideas area of this forum. I have been running 3cx for over 2 years and love it. We are rolling it out to our remaining 3 facilities in the next few weeks, and really wish we could have a voice to push some ideas to the front of the list. ideas like: -Add...
  11. pmterp

    Possible Idea if there is interest

    We have a client asking to have wall board/queue stats reset every shift/twice per day. Currently the options are Daily, Weekly, Monthly. I know there is a "Reset Now" button in the queue settings but this is only accessible with admin privileges. This particular client has over 20 queues and...
  12. Matt_Olan

    Always Ontop

    Is there a way to make 3CX stay always ontop? Enabling the behavior bring to front isn't sufficient. This brings it to front when a call is inbound. but I get complaints when the user needs to end the call that they have to go hunting for the 3CX phone. The ideal behavior in my mind would be...

  13. Ideas to improve the web client

    I can't post in the Ideas part of the website since I'm a newcomer, but maybe some of those ideas are already implemented and I'm missing something. So I'm trying here : the chat notifications are better in V16, but still not perfect, if we leave the web client opened on a chat, and click on...

  14. Caller ID via Line keys on softphones

    Hi 3CX, Traditional PBX systems allowed users to select a line and that pstn line presented its own caller id. Can we have this feature back. Scenario1: Office 1 in ABC City caller ID 123 Office 2 in XYZ City caller ID 456 Staff in Office 2 help office 1 and vice versa. Local presence is...
    • customOZ
    • Thread
    • 3cx breeze connect caller id customoz did ideas line button line key softphone
    • Replies: 5
    • Forum: Server

  15. Ideas Forum house keeping

    Hi all Can someone at 3CX look at the Ideas Forum and maybe split it into 2 sections like Ideas Forum and Implemented ideas obviously stating the version and service pack.. Alternatively they could delete the ideas which have already been implemented as the Ideas Forum is getting a bit bulky

  16. PowerBi - Reports integration

    Hi, I know it has been mentioned before but, is there any chance there can be some consideration for allowing PowerBi to connect to 3cx PBX and extract useful data to design more intuitive reports? The reports that 3cx offers are good but, i think a lot more can be done with PowerBi also, there...
    • Simonutley
    • Thread
    • 3cx ideas powerbi reports
    • Replies: 6
    • Forum: Server
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