inbound rules broken

  1. Solved Call routing issues

    I have noticed that our phones, no matter which DID is dialed, all goes to the main IVR. This was not the case, and I feel like maybe the new hybrid consoles could be where the breakdown is now. I see in the old M.Console that the SIP trunk main number has to go to something, so it goes to the...
  2. JCLloyd

    Inbound Rules Breaking? Restoring Often To Get Calls

    The 3CX system is still under test, so it isn't being used for inbound calls. Outbound is unaffected by this issue, so I need to do an inbound call to notice this issue. Last Monday, inbound calls were not coming in. I did an inbound call and got a message stating that the number does not...
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