incoming calls not ringing

  1. 3CX Edge PWA notification popup but no sound

    Hi everyone, Maybe this was posted somewhere but couldn't find a direct solution. One of our customers is using the PWA app (in Edge) with their 3CX. They are all but happy about this solution. One of the biggest problems, and I can also see this on my computer. When you close down the...
    • thomasth
    • Thread
    • incoming calls not ringing notifications popup pwa
    • Replies: 1
    • Forum: Web Client

  2. 3CX Call Queues

    Hello, we´ve been using 3CX selfhosted on google cloud for several years now. 18.0 Update 5 (Build 418)Version, PBX Status "all green" We only use Android/iPhone-App based clients and call queues for sales and support teams. However the system has become ever more unreliable each year - to the...
    • Stefan_TC2
    • Thread
    • app not ringing call queue incoming calls not ringing missed calls
    • Replies: 5
    • Forum: Android
  3. jpskinner

    Troubleshooting Ringing Devices

    Hi all, Please could you assist with the following? Having an issue with a Call Queue - when I ring it, it only rings one (4004) Grandsteam WP810 instead of both (4004 and 4005), however if I ring the DDI for 4005 it works fine. Strangest thing is when I change it to a Ring Group it rings...
    • jpskinner
    • Thread
    • call queue incoming calls not ringing ring group
    • Replies: 8
    • Forum: Other

  4. Solved Incoming calls not ringing to correct extension and DID

    Configured extension 001 with specific DID... when I call the DID it just rings and rings. Does not show on my web client ext. 101.
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