information

  1. 3CX FREE license question

    Hello, I have seen this post https://www.3cx.com/blog/news/free-edition/ saying that the free edition will be back. I am looking forward to it to be able to self host it again but the issue is that apart from that post I haven’t seen or read anymore info on when it will come out or if it already...
  2. Chats always logged?

    Hello, working internal with an on-premise PBX (Professional license). After maintenance update to 18.0.5.418 we tested a bit the internal chat "feature". And i was shocked when i realised that all chats where protocolled since the PBX was installed while "chat protocol" was disabled. Did...
  3. Datev 3CX Integration - Lack of information transfer (brokering)

    Currently there is a reproducible error in the 3CX, which exists since V16 up to the latest V18. In case of forwarded external calls that are transferred internally via brokering (e.g. external call comes in, colleague brokering to colleague, or secretary brokering to boss), only the brokering...
  4. Query Call Information

    Hi, I have a 3CX server v15 and soft clients installed on the PCs. I have a requirement where I want to know when calls arrive and when calls end, call durations and information such as how many agents online, how many in queue. I need this information to an intranet which runs in the same...