intergration

  1. 3CX M365 new account provisioning schedule

    We have been using the 3CX M365 integration for a while now and it is working well. One issue we have run into of late is user provisioning for accounts that are created in M365 that are disabled in M365. Through automation, new user M365 accounts are automatically created and are set to...
  2. Salesloft integration

    Struggling with connecting SalesLoft to 3cx. Could someone please advise if they have done this successfully in the past? I see there is a tray.io that mentions being able to integrate the two but is this the only way?
  3. Dynamics 365 Intergration Always Creating New Contacts

    We have been using the Dynamics 365 intergration for a while and it has worked fine. Recently it has constantly creating new contacts even when there is already a contact associated with the number. I've found the problem is that it only sends the last six didgets of the number. If you do the...
  4. FreshDesk Integration - Ticket Opening on Incoming Call

    Hi, I'm currently running the 3CX pro license and use the 3CX API to integrate with FreshDesk. The issue that I have is its opening a ticket on all incoming calls instead of only opening a ticket for the agent/user answering the call. Meaning, I have 20 agents in the call queue, and the same...
  5. Solved Open URL in de background

    Hi, I'm trying to use the intergration to open a URL with variables. The URL opens correctly, but is there a possibility to open the URL in the background? I tried to use the Windows Client to run a script, but then the variable %CallerNumber% does not work.
  6. Dynamics 365 Query Not Working

    I've noticed in the last week, possibly since the last update but it may have been longer that 3CX is not finding existing contacts in dynamics it just creqates new ones. This is the query in the 3CX intergration...
  7. UDP Commands Software Intergration

    Hiya, my team use 3CX for out phone system, who guessed. We have recently launched our podcast and user some specialist software. I was wondering if we can use UDP commands to trigger a flashing light for when there phone is ringing?
  8. Linking Existing 3CX & Microsoft 365

    Hi All, We have an existing 3CX system that handles our internal and external calls as well as an existing Microsoft 365 account which would be great to link as we rely heavily on the two. However, as far as i am aware, this should only be done on new 3CX systems with no existing extensions...
  9. Jbotman

    How to use app intergration for MAC?

    Hello, Im using .bat files to open a popup when an incoming call is received. This works fine on windows, but I want it to work for MAC too. The batch code looks like this: set string1=%1 If NOT "%string1%"=="%string1:+=%" ( start "Chrome" chrome --app=https://website.com?phone=%string1:+=% )...
  10. Alex Nicol

    Connectwise functionality does not work when logged in

    So, I have recently managed to figure out that when a call comes in using the 3CX system, the Connectwise add in will only display the incoming call when I am not logged into Connectwise when the first call comes in. If I am logged in, no pop ups will display when using any web browser. If...