Ever since upgrading to V20, yealink phones have had some difficulty dialling back numbers from their call history.
Their call history contains 'Caller ID's, which, as far as I can understand, are not actually 'phone numbers' in a SIP message, but just pieces of text that can be just about...
All the standard PBX(Avaya, Alcatel, Mitel, Cisco, Huawei etc.) has to option to enable International or National or specific outbound dialing rule using a PIN or Password. Unfortunately, 3CX doesn’t have this option.
Currently, 3CX has the only option enable outbound call using PIN based on...
Recently our SIP provider (Skyetel) started adding the "+" in front of [country code][subscriber number]
I.E. +12065551212 instead of just 12065551212
Because all of our DIDs were listed in 3CX without the + in front of the number (not E164 format) the calls were being rejected.
Adding a + in...
Hi all,
when having all our contacts in the contact list starting with + (country code plus sign) it works perfectly to call these contacts using the 3CX client (Softphone).
Since most of our user have also a Deskphone some of them choose to use the 3CX client to dial/choose the number out of...