ivr_direct_dialing_grammar

  1. Prevent extension dialing from specific IVR

    We have an after-hours IVR that plays a recording and has no valid menu entries. Occasionally calls are still getting past this and routing to queues while they are unmanned. My assumption is that these callers are reaching the off-hours menu and then direct dialing the queue extensions either...

  2. Solved Prevent external callers to dial extension when ringing IVR (Digital Receptionist)

    Hello, I was looking for a way to prevent external callers to dial extension when ringing IVR (Digital Receptionist) and I've seen many posts about using advanced parameters such as IVRDONOTCALL or IVR_DIRECT_DIALING_GRAMMAR with a regex. Problem: hosted instances do not allow access to...
    • LeoG
    • Thread
    • digital receptionist dtmf ivr ivrdonotcall ivr_direct_dialing_grammar
    • Replies: 0
    • Forum: Phone System / PBX

  3. V16 Stop External Callers From Dialing Certain Extensions

    Debian 3CX v16.0.1.273 There are certain numbers that we would like to keep callers from dialing at the IVR menu. I have seen other posts asking this and they are all for older versions. Some recommend using "IVRDONOTCALL" but that doesn't exist anymore. Newer post say to use...
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