leejor

  1. v20 - IVR Transfers Immediately Diverting to Extension 2010 (Reason: 'not_registered')

    Hello, I am seeking assistance with a persistent routing issue in 3CX v20 where calls handled by a "Dial by Extension" IVR are immediately diverted to the voicemail of Extension 2010, regardless of the extension dialed. Environment: Version: 3CX v20 (Latest Build) Setup: Inbound Call...
    • Dilipkumar
    • Thread
    • abdullar_3cx alejandro_3cx alisonr_3cx andreasa_3cx johns_3cx leejor yiannish_3cx
    • Replies: 3
    • Forum: Phone System / PBX

  2. procedure to Bulk Import call costs to 3cx

    Team, I have rate sheet from our carrier with 81000 destination rates with Prefix need to upload these rates to 3cx call costs I am not able to find option bulk update Could someone provide the steps for the bulk update I searched 3cx forum no information available on this 3cx call cost rate...

  3. Solved Extension Presence issue over Bridge connection between two 3cx Sites

    I have two 3cx server both servers are version 16.0.6 with pro license I have bridge two 3cx servers with master slave configuration following the link :https://www.3cx.com/3cxacademy/videos/advanced/3cx-bridge-configuration/ But I cant see the presence of other site ext from one site I am...

  4. Answer button in 3cx webclient is not not active

    HI Am using 3cx webclient on my laptop. Even when internal calls or Calls from outside cannot answer using the answer button(Its in a disabled mode), But the decline and divert to voice seems to be working. Am using the laptop to open the3cx web client and is the same network as server is. is...

  5. 3CX - Attended Transfer Fails

    Hi Team, I am using the 3CX version:15.5.13103.5 in Linux Debian installation. The problem is when the user answer external inbound call and try to do attended transfer to the another user the call bounce back to the same person who initiated the transfer the external caller is with him.But...

  6. How to change Email in license information.

    Hi, One of our customer have a New 3cx Setup with license. We accidentally Given our email address in license info. Now customer wants to change it to Their email. When i try to edit in license Info it is not changing. How to solve this Issue. Any help will be appriciated.

  7. Cant make or receive multiple calls

    Hello Dears, We have a setup of 3cx v15 with patton SIP trunk and we are using Snom phones 710,715,300,320,MP etc. Everything Seems to work fine except two issues. 1.cant make or receive multiple calls. Eg.if iam in a active call another incoming call comes Line2 will start Blinking and...
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