livechat

  1. Live Chat icon is not working

    I have installed the pluging on my wordpress site Link if we post in url works fine but it does not work when we click on the chat icon Please help Let me know which information is needed to trouble shoot 3cx is setup v20 is installed latest version the wordpress and app is installed
  2. ewconnect

    Riconoscere cliente senza login

    Stiamo integrando la Live chat del 3cx su un portale, ma abbiamo notato una mancanza importante a nostro avviso. In sostanza, non c'è modo di fare l'identificazione del cliente in modo programmatico (ovvero da codice). Il caso d'uso è: aggiungo la live chat sul mio portale. Quando un utente...

  3. Greyed Out Live Chat

    We have implemented the live chat on our website, however, you can't click on the icon to start a live chat and we are unsure of why. We have followed the implementation guide step by step and the icon appears but is grayed out. Please advise. Thanks,
  4. Audrey

    Livechat doesn't work in wordpress

    Hi, I'm now testing livechat, my 3CX is V18 Update5 Alpha. I tried both methods. 1. Install 3CX livechat plugin and enable in our test page. Livechat button appeared and we can start a chat. However, I enabled chat and call and made some customization for styles, nothing was reflected...

  5. Translations and overriding defaults

    Hey everyone! I cant seem to find the official documentation on what languages are officially supported with the Live Chat plugin. I understand that there may be a handful that auto-translate based on a user's browser. If one of the languages out of the box is not supported, is there any way to...
    • jsnids
    • Thread
    • languages livechat translation
    • Replies: 0
    • Forum: Live Chat

  6. Customize Live Chat Box Settings

    Hi.. Our customers are mostly (more than 90%) communicate with us via chat, WhatsApp and phone calls only not by email. We prefer to visitor add Name and Phone # in the chat box fields instead of Name & Email. We use code generator option. Is there any ways to add this option additionally...

  7. l am using 3CX live chat Wordpress plugin and l am unable to configure the Chat Hours

    Hello the 3cx WordPress Plugin is phenomenally, great sadly l am unable to configure the chat availability hours despite there being a button that displays ADD, I am unable to to add the working/active hours for the support agent since when l click Add button it's basically not clickable...
    • Ramsey555
    • Thread
    • 3cx click2live chat talk 3cx live chat & talk 3cx livechat live & chat live chat livechat
    • Replies: 3
    • Forum: Live Chat

  8. Solved Faded Live Chat | Not working

    Hi, I have just installed the WordPress Add-On and set it up, and added our domain into the 3CX Management Console. I have checked for console errors and the following appears: Please could someone assist?
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