lunch

  1. Lunch Break Setup Help

    Good Afternoon, New to 3CX. we have a site that has the incoming trunk go to a ring group with 3 ext. in it. they also have there out of office hours setup and working, I am tying to setup the lunch break times so that during 12:00 -13:00 all external calls will got the the voicemail. i have...
  2. Lunch Extension

    Hello all, I am trying to configure a lunch voicemail from the times 12:00 to 13:00 on Mondays, Wednesdays, and Fridays. So far, I have created a dummy extension to transfer the calls to, however I am having difficulty getting the calls to route. I have set break times during the hours of...
  3. Forwarding Rules Issue - Multiple Trunks

    We are having a forwarding rule issue with multiple trunks, and I wondered if anyone had ever encountered this before. Scenario: Extensions 0001 - 0005 are on Trunk 1 and Extension 0006 is on Trunk 2 Extension 0001 has a lunch forwarding rule where it rings for a second and then forwards to an...
  4. Special greeting for Wednesdays for an hour

    Hi All, Can anyone suggest the best way to place a message on the in coming support line for say every Wednesday at lunch time. We have a support number the rings in a queue, moves to a 2nd and 3rd queue adding techs on each escalate, if not answered it goes to an extension named helpdesk with...