ms teams

  1. 3CX and MS Teams Calling

    I have a mix of 3cx users who will only be logged in to take calls in their 3cx app. I also turned on the Teams integration to allow certain users to use the Teams 3cx dial plan so they can call from the Teams app. Both of these users are under the same domain in MS Teams and both use the Teams...

  2. Solved 3CX status when on a call

    Hello, We have successfully integrated the 3CX status with the MS Teams status in both directions. We currently use busy lights which integrate with MS Teams status. For this reason, we are looking for a solution that could put the 3CX Profile Status in DND when a user is on a call from their...
    • Bayview_IT
    • Thread
    • call status ms teams profile status
    • Replies: 1
    • Forum: MS Teams

  3. Solved Webclient App (PWA) and Jabra Headset - Teams or UC?

    Hello! We are currently testing headsets from Jabra, for example, the Evolve2 65 or the Evolve2 65 Flex. The environment includes 3CXv18 and web clients as an app (PWA) within chrome. Jabra's headsets are available in "MS Teams" and "UC" variants. Generally, Jabra recommends that in...
    • denko2k
    • Thread
    • headset jabra ms teams pwa webclient
    • Replies: 3
    • Forum: Web Client

  4. MS Teams Direct Routing License Question

    From this link: https://www.3cx.com/docs/manual/microsoft-365-v18/ I see the following language: The second bullet point states: Requires Microsoft 365 E5 subscription plan or Microsoft Teams + Microsoft Phone System (add-on) for those teams users that wish to call or be called. If we want...

  5. MS Teams Outage 1/26/2024

    Given I'm considering suggesting to my organization to migrate from Mitel on prem to 3CX Direct Routing integration into MS Teams, could I get feedback from any current admins with 3CX integrated into MS Teams - what impact did you experience yesterday during the global MS Teams outage?
    • ipt_dude
    • Thread
    • direct routing ms teams outage
    • Replies: 5
    • Forum: MS Teams

  6. MS Teams Direct Route SBC Inactive

    Hi All, We are doing a Teams Integration for a customer and experiencing some issues with the Teams SBC being inactive; I have followed the Guide (https://www.3cx.com/docs/microsoft-teams-business-voice/) and the Faq (https://www.3cx.com/docs/microsoft-teams-integration-faqs/#h.nw4gx1tt7izt)...
    • AINS Tel
    • Thread
    • ms teams teams direct routing
    • Replies: 5
    • Forum: MS Teams

  7. 3CX - Teams: Cross Platform Presence

    Hello! I have two questions/feature requests: 1) Are there any updates on the cross-platform-presence feature between 3CX and Microsoft Teams and vice versa? 2) We activated the "Teams direct routing" feature in 3CX. Now all calls are also forwarded to Microsoft Teams. Is it possible to block...
    • al-austria
    • Thread
    • 3cx teams m365 microsoft 365 microsoft teams ms teams teams direct routing teams integration
    • Replies: 7
    • Forum: Office 365

  8. Solved Direct Routing MS Teams

    Hi, is there an oppurtunity to use direct routing if my phone numbers are with Microsoft? Meaning: Out: MS Teams -> outbound calls -> 3CX -> SIP Provider In: MS Teams Would love to speak to someone who has more exp on this. English x german should not be the issue. Greetings, Masi
    • iammagic15
    • Thread
    • direcot direct routing ms teams teams direct routing
    • Replies: 1
    • Forum: Office 365
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