Wanting to set up blocking outbound caller ID for select calls from a single extension.
In dial codes Block Outbound Caller ID is set to *5 but if I try and dial a number. E.g. *501234567890 it just ends the call and the call logs show 'No Route Exists'
I have tried creating an outbound rule...
I have someone trying to add someone to a conference call and the call failed. I checked the call log and the reason states "No Route Exists".
From the screenshots below, in Call 1, there is +6104XXXX, but I have an outbound rule to strip the first 4 and replace with +61, maybe I set this up...
Inbound calls to a ring group are supposed to ring all extensions in the RG for 20 seconds and then forward to the voicemail for one of the extensions if no one answers. After upgrading to V20 (20.0 Update 0, Build 1620), this no longer works. Inbound calls made to one of the assigned DIDs now...
Hi all we are using 3CX at our office, and have done so for about 12-18 months now. Recently I discovered that call forwarding to external numbers is not working, when I conducted some testing I noticed in the call log it says "no route exists" as attached. Please could you assist?
Detailed...