office 365 integration

  1. GCC High guests do not sync

    I have two O365 tenants, a commercial and a GCC high. The commercial is syncing to my 3CX instance. I have plenty of guests from other commercial tenants and non-O365 environments that show in the list of users to sync. I have users from GCC High who are guests in my tenant who are fully...
  2. Elijah Metherd

    Microsoft 365 Syncing to wrong user extension

    New phone system. Not live yet, but the primary system owner account (ext. 1000) is syncing to my office365 email, so now when I imported our list of users, my extension will not sync with my o365 account. I have changed the email for the system owner account, uncheck the sync boxes. No matter...
  3. opennube

    Teams integration documentation not updated for v20

    I am trying to integrate v20 with MS Teams, but the documentation seems outdated. For example it says: " Log in to your 3CX Management Console and go to “Settings” > “Microsoft 365 Integration” > “Teams Direct Routing” tab and check “Enable Microsoft Teams Direct Routing”." But those menus...
    • opennube
    • Thread
    • office 365 integration teams teams integration
    • Replies: 2
    • Forum: Office 365

  4. Sync Azure Groups

    This is becoming more and more painful as time goes on, It would be almost a godsend to restrict azure syncing to a specific security group, especially with large clients and even franchisees where they use office 365 for email and identity but we are not allowed to setup sso as it is not group...
  5. TecMate

    User Override Calendar Sync Status Problem

    We have implemented Office 365 User and Calendar Sync across a few tenants. And so far users are loving it, except for one thing. Quite often users will finish a meeting early and switch their status in 3CX back to "Available" Which is fine but after ~10 to 15 minutes their status will change...
    • TecMate
    • Thread
    • calendar calendarsync office 365 integration
    • Replies: 1
    • Forum: Office 365

  6. Microsoft 365 Sync - Multiple Tenants

    Good morning collective brains trust inc. I have been using 3CX with Office 365 sync for a while and it works well, However, with the new update, U6, we now find the need to create an extension for the system owner role. As we know 3CX does not support MFA/2FA natively (very big security...

  7. Office365 integration/Sync - Reset sync data on an individual extension?

    I have successfully setup the Office365 synchronization. I'm synching calendars and contacts only. My first question: What is the synching linked to? Is it name, email address, extension? My current problem: I created 2 extensions but entered their contact information reversed causing to their...
  8. accentlogic

    365 Calendar Sync map Outlook "Working Elsewhere" to 3CX "Available 2"

    Current 3CX Calendar Sync behavior is that Outlook appointments set to "Working Elsewhere" are mapped to 3CX "Do Not Disturb". The users are working, so that's an issue. It would be beneficial if this could be mapped to 3CX "Available 2". With the newer 3CX options to enable/disable Push for...
    • accentlogic
    • Thread
    • calendar microsoft 365 office 365 integration push
    • Replies: 0
    • Forum: Server

  9. Generated phonebook and Office 365 shared contact sync issues

    The 3CX generated phonebook that appears on the deskphone contains extension numbers from the 3CX hosted instance and the contacts from the Office 365 synchronized shared contact list. The web client only shows the shared contact list. It does not include the extension numbers from the 3CX...
    • dashbrook
    • Thread
    • company directory contact sync desk phone desk phone config directory office 365 office 365 integration version 16
    • Replies: 3
    • Forum: Office 365

  10. How to integrate shared contacts from Exchange Online Mailbox based on Microsoft 365 into central phone book

    I need help to implement a central phone for all colleagues. We´re using Microsoft 365, also Exchange Online mailboxes. Is there an opportunity to integrate shared contacts from Exchange Online Mailboxs into central phone book? Best regards - Ben
    • Benjamin Laubert
    • Thread
    • central contacts sync exchange sync integration mail box office 365 office 365 integration phone book
    • Replies: 3
    • Forum: Other

  11. Office 365 Company Phonebook

    Hi, I would like to integrate an Office 365 Company phonebook onto our 3CX. However, it is hosted on Office 365 Business. I can see you can do it, but it requires a Exchange server URL: "The 3CX Company Directory Service connects the 3CX Phonebook with Microsoft Exchange Server 2013 SP1 and...
    • jskinner97
    • Thread
    • contacts office 365 integration office365
    • Replies: 2
    • Forum: Other

  12. Global contact lookup (LDAP, Exchange or Office 365)

    After we have migrated to v16 a few months ago I didn't realise at first that the dropped LDAP contact lookup would have an impact on our daily work but when there was new staff employed the 3CX PBX just didn't resolve their mobile phone number in the 3CX clients anymore. While I have configured...

  13. Office 365 integration - extension number for new extensions?

    I have the O365 integration set up and it's working fine. However when I sync new users from O365, they get assigned an arbitrary extension number. Is there an attribute in the AzureAD directory where we can provide the user's extension number and have that used to create the new extension? We...
  14. Allen_Miller

    Implemented Office 365 Integration - Creation of Extensions

    I have not yet found a customer that likes extension numbers with leading zeros - like 000, 001, 002, etc. The Office 365 Integration will create extension numbers starting at 000 (for 3 digit extension systems). Our suggestion is to either 1) start at 101 instead of 000 or 2) give pbx manager...

  15. Office 365 Integration Template Missing

    I've been away from 3CX for a while and just set up a new 15.5 SP6 PBX Pro. Everything went smooth except I cannot find the Office 365 Integration. By following the instructions on the 3CX site I go to Settings> CRM Integration> Server Side - and there is no Office 365 in the dropdown list...
    • digital4
    • Thread
    • office 365 integration
    • Replies: 6
    • Forum: Other
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