We had an issue, when trying to use Plantronic headset with the new Universal WebHID that was released with update 6 of 3CX. After some troubleshooting, we figure out it was because the Plantronic Hub application was installed on the pc. Upon unistalling the Plantronic Hub, we we're able to use...
Hello!
We have now the same problem with our X7C Phones. This happens not on only one phone, this happens on all phones after a few days.
The old threads are both closed, so i made a new one...
Dear 3CX,
Please fix this annoying error that has plagued our Yealink to Fanvil conversions.
On our Yealinks, if the transferee hangs up the call gets transferred to the the recipient. On Fanvil's you must click transfer twice. This is an easy fix, looks as if 3CX forgot to enable "Attended...
Fanvil X4U not Blind Transfer on Onhook,
Option is enabled in the default supported template and latest firmware, and double checked by logging in, also enabled on phone for certain.
Trans > BLF/EXT > Hangup.
What it is doing is instead of transfering, it is hanging up and placing the original...