opening hours

  1. Fix "office hours" in CFD

    I used CFD to create and manage the callflows for my customers. With V18 it worked like a charm but since V20 i have issues with using the opening times. According to some other posts, it seems to be know issue (see links bellow). There is also a work-arround available which let me change the C#...
  2. Maurice Lefevere

    CFD - Office Hours & Out-of-Office Hours

    Hello, We have been using the CFD for quite some time now. Some of out PBX'es have been upgraded from v18 to v20. In v18 we had setup out office hours. Working like a charm. When upgraded to v20 they seem to work nog longer. When i setup a opening time like 08.00-12.00 everyday and on the CFD...
  3. In Progress Ability to Configure Holidays for different Inbound Rules

    We deal with Opticians. A lot of them have different holidays depending on the branch location and how busy they are. For example we have a branch closing for Easter and they don't re-open for 4 days, yet they have another branch which is open after 2 days. At the moment, i have to go into the...