operator extension

  1. Hide System Extension option no longer visible

    We are having the issue where if someone calls and gets voicemail and mashes the * key it is going to the 'Operator'. I would like to send that to an IVR or Ring Group instead but only see extensions in the options. Is there a way to set that up to go to a ring group? v20-Dial '0' no longer...

  2. MFA - Invalid security code

    Our main operator account started complaining about invalid username and password today. Thinking someone had changed the password and not updated our password manager I managed to login with another account and perform a password reset but I am unable to get the MFA code working. I scan the...

  3. Multiple operator destinations

    would like to design a CFD application that would sort incoming internal routed calls, based on the extension's department, and transfer to various extensions based on that sorting. i have a client with multiple departments, and they wish to route to different operators based on the...

  4. Operator Extension Initial Setup

    Hello all, Installing a new system and it asks for an Operator Extension but I have 4 separate unrelated phone lines coming in. I am not sure what to put in the Initial Setup box. Thanks in advance, MacWarrior
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