outbound parameters

  1. Configure Outbound Paramaters

    Hi, Is there an other way whitout creating a new trunk or without restoring a back-up to change the following outbound parameters ContactUser FromDisplayName FromUserPart RemotePartyIDCallingPartyUserPart ?
  2. CID not passed on attended transfer or conference to external numbers

    In our scenario, a customer call comes in and hits Agent A in the queue. That agent wants to then send the call to Agent B who is external to the organization. So Agent A then has the option to blind transfer, conference, or attended transfer the call to Agent B. In the case of blind transfer...
  3. 3cx receiving calls but outgoing calls forbidden

    Hello, we are using an unsupported sip trunk from a local provider in india (Tata Communications). They allow communication from only 1 allocated IP provided by them. We have configured that IP in our router. And connected 3cx machine to the router via LAN cable. Also created one-to-one NATting...
  4. Solved Outbound Parameters do not work as expected

    Hello, We just established a new SIP Trunk with a VoIP provider. - Our Main Number (e.g. 11111) is different than our Auth ID that is used for the SIP TRunk Registration (e.g. 22222). - We have configured a Caller ID of 11111 for that SIP Trunk - We also have the following Outbound Parameters...
  5. Since update 15.5.15502.6 Outbound caller ID malfunctioning.

    Currently I have two DIDs setup on the SIP trunk. Outbound parameters are set to pull the caller ID from the extension settings in management console. The issue is when a outbound call is placed from a Yealink 746g the outbound caller ID is using the wrong Phone #. But when outbound call is...
  6. Outbound CID re-formatting

    Hello, I am currently reading through the guide on CID re-formatting and its heavy on inbound formatting but doesnt go into great detail for outbound CID re-formatting. What I am trying to achieve is re-formatting the outbound caller ID so it appears as a local number. Is this possible and...
  7. changes in outbound parameters have no effect

    Hello, when I change outbound parameters for my SIP trunk, these changes do not have any effect. For example, I changed the outbound parameters "To: User Part" and "To: Display name". But the logs recorded during a call always show the same values, no matter which options I select for the...