phonebook

  1. Hide phonebook entries for certain extensions

    Hi all, We have a case where we need to hide certain phonebook entries for specific extensions. So in the rooms of the hotel we have ip dect phones. Now all the guests can see the full phonebook (bar, reception, back-office, IT,...) But we would like it to be an option to make it so that the...

  2. 3CX remote phonebook not working after v18 upgrade

    Hello I’ve been rolling out v18, upgrading various installations from v16. I’ve found the remote phonebook no longer works for one particular installation – the phones are all Yealink and now the users get “Cannot download remote phonebook” Upon closer inspection, trying to view the XML in a...

  3. Solved Yealink - Cannot Download Remote Phonebook

    We have a customer that moved over to 3CX last week and since Friday, no one can access the company phonebook. They could up until Friday. I've tried factory resetting the handset and provisioning it again but no luck.
    • Matt_AIT
    • Thread
    • phonebook yealink yealink provision
    • Replies: 6
    • Forum: Yealink
  4. Orbitel_Marcus

    Handsets showing "None" for Business contacts?

    Hi All, We've recently discovered that contacts listed only with a 'Company' name show up in the phone book as "None" and then the mobile number - which if left empty, will also say "None" Yes, you could enter it as a First name, but this seems like something that should be a feature. If the...

  5. Grandstream phones - download 3cx Personal contacts to local phonebook on phone

    Hello community, I've managed to a client Outlook contacts .csv exported up to his personal contacts on his extension. That works fine when receiving calls 3CX is showing the caller's name on the Grandstream phone (GRP2612W). The challenge though is getting those contacts into the local...
    • rmalchi
    • Thread
    • contacts grandstream phonebook
    • Replies: 3
    • Forum: Other

  6. Private Phonebook showing name

    Hello. As already mentioned in this thread, when a contact is added to the private phonebook, the displayed information when being called doesn't make sense. Its Caller Clip:Inbound Route:Contact Name What you actually expect to see is the Contact Name first. This only occurs in the private...

  7. Searching for table with option "Do not show extension in 3CX company phonebook"

    Hi all, we are running own bash scripts for creating all our phonebooks for different models and ran into a small problem. Our scripts do not check for the option “Do not show extension in 3CX company phonebook” and so all numbers are in the phonebooks, no matter if this option is activated. I...

  8. Reports with phonebook contacts for outgoing calls

    When pulling reports for the month, the report will show incoming calls numbers being replaced by the contacts in the phone book. But out going calls still shows the number and not the names of the contacts. Will this be possible to be integrated into the system?
    • hendrevcx
    • Thread
    • outgoing calls phonebook reports
    • Replies: 0
    • Forum: Server

  9. Phonebook entries to custom XML

    Hi, I would like to find out how to go about creating a custom XML containing the Contacts entered in the 3CX Company phonebook. The Reason for this is that a few of our customers would like to access Contacts on the Gigaset handsets which are connected to the N670 DECT Base Station. 3CX newly...

  10. Snom M700 Phonebook

    Hello, We Have reticently been asked by a new customer of ours to have a look at their existing 3CX installation. They use the Snom M700 Base stations. We haven't had much contact with these devices, therefore I wanted to ask the community what the M700s capabilities are what the phone-book is...
  11. revvyy

    3CX Personnal phonebook with many contacts folders

    Dear 3CX Team, Dear 3CX Community, We've an enterprise licence with nearly, every features available and used. I've just configured the possibility of using the personnal phonebook (Contacts -> Exchange) and it's working like a charm ! But now, everyone on our board of directors has multiple...

  12. Custom PhoneBook for SNOM-Devices including all numbers

    Hi there, I made a Bash-Script to create a custom PhoneBook for SNOM-Devices including all numbers and the company name. The Standard PhoneBook is very limited, showing only mobile numbers and no company name. There are a lot requests in this forum for such a feature, so here's my Script. Look...
    • mOrbo
    • Thread
    • all numbers company name mobile office phonebook snom
    • Replies: 13
    • Forum: Phone System / PBX

  13. CRM lookup on outbound calls

    Hello, In v15.5 I did integrate our internal CRM Database and it worked as both, CRM lookup for inbound calls and Phonebook for outbound calls. Since we updated to v16, this does not work anymore. Now we have to wait for Customers/Vendors to call us the first time until they show up the first...

  14. 3CX Phonebook issue with Yealink Phones

    Hi hope you can assist, I have a client who has imported all their contacts from excel into 3cx and everything works okay. we can see all the contacts on the softphone. However on the Yealink phones (T42s and the T54s) we can only see the numbers under the phone book and the names are blank...

  15. Adding a position field in extension

    Hi, It would be great to have an additionnal field in extension form to provide the position/job of people in company. It could help to realise a phonebook and to search right people in webclient (with other information than his name). Regards, Gwenael
    • Gwenael
    • Thread
    • extension idea phonebook
    • Replies: 1
    • Forum: Server

  16. Yealink - Dial by Name - Remote Phonebook

    Yealink has a function that allows you to dial by name. Our customer love it but it's a pain to have to alwasys modify the templates. i don't see why this can't be a permenant part of the template. two things need to be done for it to work. 1.) Reference the XML file in the...
    • solutionsit
    • Thread
    • book directory name phone phonebook provisioning remote search super yealink
    • Replies: 0
    • Forum: Server

  17. Disable personal phonebooks

    Hello. I newly use 3CX 15.5. Is it possible to disable private phonebooks? I need that people use only corporate phonebook. Thanks.

  18. Group Based Phonebook

    I know there have been many requests on extra phonebook functionality. I would like to suggest to create a group based phonebook. Groups exeist, phonebooks exist. Please combine the two and have a third level of phonebook. Many of us do have customers that need this extra level. In Europe there...
  19. twindscheif

    Possibility to forward to 3CX Contacts in 3CX Mgmt

    Hi there, i would like to have a possibility to add Contacts as fordwarding destinations in 3CX Management in the extensions`section. Currently you can only type the target number manually. A centrally managed Phonebook is existent so it would be nice to have the ability to use it for...
    • twindscheif
    • Thread
    • 3cx management contacts extensions forwarding phonebook
    • Replies: 0
    • Forum: Server

  20. GrandStream GXP2170 Not showing correct contact info

    Hi all, I have a proof of concept getting ready with nothing but Grandstream GXP2170. I just noticed that the phones do not sync correctly with the external company contacts. For example: if I add a company name with a business phone number, the name does not show in the GrandStream phone...
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