phonebook

  1. ArneDery

    Department phonebooks on SNOM phones

    Has anyone managed to get department phonebooks working correctly on SNOM phones? In our setup, the phones always show the full company directory, even though the user is assigned to only one department. Ideally, we’d like the SNOM D8xx / D7xx phones to only expose the department-specific...
    • ArneDery
    • Thread
    • phonebook snom
    • Replies: 3
    • Forum: Snom

  2. DECT phone – Displays only internal contacts to facilitate transfers

    Hello, We use DECT cordless phones and are experiencing difficulty quickly accessing internal contacts when transferring a call.For example, with the Yealink AX83H model. On the phone, in the 3CX Phonebook (PBook), we have the following options: Remote Directory > Company: This directory does...
    • N-AGPRO
    • Thread
    • contacts cordless dect directory internal-extensions pbook phonebook transfer yealink
    • Replies: 1
    • Forum: Yealink
  3. BIS-Admin

    Unsupported Phonebook - All numbers must be entered in "mobile phone" format

    Hi all, In the past I used to add contacts with [business number] = [extension number] We used it for shared workplaces where two users were available over the same phone number (e.g. Mrs. Meier in the morning and Mr. Mueller in the evening) Since the update to V20 the phonebook requires all...

  4. AX83H Phonebook - Dedicated Instance and Department/Multi Tenant

    I've provisioned an AX83H on a Multi Tenant system and don't have any phone book - as i would expect currently, but when i provision it on a dedicated instance, i also get no phonebook. does anyone know if this will be available in V20U8?
    • ianandrews
    • Thread
    • ax83h multi tenant phonebook
    • Replies: 2
    • Forum: Yealink

  5. Group Based Phonebook

    Hi ! Any news regarding the group based phonebook ? ( https://www.3cx.com/community/threads/group-based-phonebook.62220/ ) Thanks ! Arnaud
    • ArnaudTez
    • Thread
    • groupbased phonebook phonebook
    • Replies: 4
    • Forum: Other

  6. Solved Yealink_phonebook.xml empty

    Hello! We are on the latest version of V20 U6 with an Enterprise license on AWS Lightsail. We are having an issue in which the remote phonebook is empty on our Yealink T58/T54W handsets, on checking the URL of our instance the yealink_phonebook.xml is empty, showing only...
    • Bond21
    • Thread
    • phonebook yealink
    • Replies: 2
    • Forum: Yealink

  7. Sync Personal Phonebook to Yealink T34W

    We've got Yealink T34W deskphones and the users are asking if it's possible to add personal contacts from their 3cx phonebook to the deskphones automatically. I've looked around and it sounds like you can't sync the personal phonebook from the web portal to the deskphones, but I wondered if...
    • JJ_EIT
    • Thread
    • deskphones phonebook yealink
    • Replies: 1
    • Forum: Yealink

  8. Company Phonebook vs Personal Phonebook inbound caller id display

    HI to all! This is a strange behavior: when a contact is registered in the company phonebook with, for example First Name-Last Name- Phone Number, and i receive a call from that contact, on desk phone display i can watch scrolling first its name and then its number. BUT if the same contact is...
  9. LabPadre

    Opera PMS not updating phonebook XML

    Howdy. PMS integration is active on our 3CX server. Our interface system is showing connection and Keep-Alive is active. I can manually make a change on an extension in the 3CX console, and the XML file does update but Opera does not seem to be sending the info for new guests. Attached is the...
  10. ArneDery

    Append/prepend departement names like queue names to the call popup

    It would be nice to have the possibility to append or prepend the default department info for internal calls. The way queue names or DDI names kan be added to a Caller ID In bigger companies we often get the question if this can be added in the call popup, or dialer window. Why? There...
    • ArneDery
    • Thread
    • append callinfo phonebook popup prepend softphone
    • Replies: 0
    • Forum: Web Client
  11. netzwerkadmin

    Solved Other extensions are not visible over bridge

    Hi, colleagues, We have 2 separate 3CX servers in our organization, 1 for Call Center employees and 1 for all other departments. Of course, there is a SIP trunk between these servers. We always create a new extension for new employee via copying from other already working extensions, I mean...

  12. Phonebook Error 500

    Hi all, I am trying to add a number to the Phonebook on V20, and it comes up error 500 OK ? Any ideas why?

  13. Future request | Phonebook per Group

    Is there any way to create a phone book by Group? So that each group has its own phonebook. Hopefully this will come with and future update in 3cx
  14. JanFilipowski

    Import all contacts from CRM as CRM contacts

    Hi 3CX community, Recently, I've been dealing with this problem: I want to have over a thousand contacts imported from my CRM to the phonebook. I know that the contacts are made only when a call is placed, but then, they aren't shown on the desk phones. I can, of course, import them all...
    • JanFilipowski
    • Thread
    • bulk import crm phonebook phonebook import
    • Replies: 8
    • Forum: Other

  15. Enterprise license limitations

    Hi 3cxers, we are setting up an HA 3cx system where we have 2 sites and at each site we will have 2 servers that allows failover from each site as per below. PBX Site A PBXSite B Site A main server Site B primary server Site B secondary server Site A secondary server As the diagram...

  16. Phonebook not displaying

    Hello All Hope all is well! I have a small issue with our physical phones the are not displaying the phone book or the numbers that have been loaded onto the 3cx system. I am not sure what the issue could be all I know is on my 3cx mobile application I see the numbers that have been added to...
    • DylanB
    • Thread
    • phone phonebook two physical phones yealink
    • Replies: 2
    • Forum: Yealink

  17. Yealink T46U and T43U checking call history when making outbound call

    We noticed the following strange behavior on T46u and T43u devices on Fw version 108.86.0.72 on a 3cx 18.0 Update 5 (build 418) installation. A user left some time ago and the extension was renamed from user's name to reception When other users dialed the extension number the display showed both...

  18. SNOM D713 PhoneBook Issue

    Hi guys We have a SNOM D713 , when i press the phone book button , we found nothing in the directory . Can any one help me how to make the users check the phone book directory like what we do in the 3CX APP . Thank you
    • abouzaenin
    • Thread
    • phonebook snom 713
    • Replies: 1
    • Forum: Snom
  19. Elijah Metherd

    Show only group extensions in Fanvil Contact list

    Is there a way to get the Fanvil Phones to only show the Contacts of the group the phone is a member of and not the entire organization list?

  20. Solved Analog extensions and ring groups/call queues

    I have a customer with both IP phones, and some old analog phone connected to a V18 3cx using an ATA-device. My problems are: - these analog extensions aren't listed on the company phone book - I can add these to neither a ring group, nor a callQ Anyone having a solution??
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